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I have heiux 7 with chirp. I can't get GPS fix to come up. I
I put the rate at 10 like it said on video starts to come in to lake but than gone in seconds… read more
Anthony
Anthony
1600 Ton Master
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I would like to know if Prairie Lake in Illinois is included
I would like to know if Prairie Lake in Illinois is included on my NAVIONICS + All US and Canada Marine and Lake Charts … read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
8,485 satisfied customers
Just purchased the helix 7 si g2. Can't get the unit to
Can't get the unit to display any side imaging screen … read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
8,485 satisfied customers
I am looking to purchase a Hummingbird helex 7.I t know
i am looking to purchase a Hummingbird helex 7.I don t know anything about them but i like the idea of a side view and maps.I live in northern Ontario Canada.I see a hole bunch of different models to … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have a Helix DI 9 GPS with lake maps chip and a Minn Kota
I have a Helix DI 9 GPS with lake maps chip and a Minn Kota Power Drive with I-Pilot Blue tooth controller and The DI 9 show the I Pilot but will not connect to it. I will update the helix when my SD … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have an older Humminbird finder.I would like to change to
I have an older Humminbird finder.I would like to change to a in - hull transducer but can't find one with a configuration that will fit my finder. Humminbird has a model # XP 9 HW that looks like wha… read more
Jason
Jason
Marine Mechanic
Vocational, Technical or Trade School
22,043 satisfied customers
I have a Helix 5, GPS/Sonar connected to a Terrova I-pilot
I have a Helix 5, GPS/Sonar connected to a Terrova I-pilot with an internal transducer. When I run the Terrova at lower speeds I get a week picture on the screen and loose the color configuration as c… read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
Down image vs side image? Bought a used 43' Navigator with
bought a used 43' Navigator with 26 year old equipment. I use Navionics on my Ipad but have nothing for depth or vision of the bottom. Last week I knew from my charts I was in 35 feet of water but didn't realize when I let down my anchor, I was dropping it in the middle of a pile of logs and was stuck for over 3 hours before I got free, ruining my underpowered windlass. I am looking for a depth finder that will provide a view of the Puget Sound floor bottom for dropping anchor as well as being compatible with a future wireless radar system. What would you suggest? Thank you in advance. Patrick … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I spoke with one of your technical support people earlier
Hi Pearl, I spoke with one of your technical support people earlier today. I have a Helix 7 GPS G2 Chirp fish finder. I was instructed to update the software on the unit by the other person. I purchas… read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I am upgrading my Humminbird 197c DI to a Humminbird Helix
Hello, I am upgrading my Humminbird 197c DI to a Humminbird Helix 7CHIRP DI GPS G2. The Transducers look the same but have different sets of numbers on the cable. Both have a #490445-1 but 197c has ad… read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have a helix 10 bought 2016 late march. When I went to
when I went to plug it in and pushed power, it shows screen simply clearer, better and wont boot up … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have a hummingbird Helix 10 and a minikota Ultrax I
I have a hummingbird Helix 10 and a minikota Ultrax I primarily bought these to have to capability to follow contour line in a lake. I recently updated software on both devices and I do have the corre… read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have a i-pilot link trolling motor and three locators. 2
I have a i-pilot link trolling motor and three locators. 2 locators are the 859's and the other is a Helex 9. I have them all connected using a switch box. I can't seem to get the trolling motor to follow contour. I go through all the steps with success all the way to picking the color for direction. I have new lakeMaster chart cards, the trollling motor is the Minnkota Terrova. What I'm I missing? Bill … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I am thinking of buying a used 1198c si unit and am
I am thinking of buying a used 1198c si unit and am wondering about compatibility with my other unit. I have a Helix 9 si KVD. My questions are: … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
Purchaszed Helix 7 Chirp GPS G2 & discovered that it didn't
Purchaszed Helix 7 Chirp GPS G2 & discovered that it didn't have off shore Gulf of Mexico charts in it. Saw available & ordered base map and up dates . … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I bought a boat with a 581 on it and it has a large spot on
I bought a boat with a 581 on it and it has a large brown spot on the lens, is there any way to correct this its really hard to make out the images? … read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I have a Helix 7 Sonar only and a Helix 7 Sonar / Gps. Boat
I have a Helix 7 Sonar only and a Helix 7 Sonar / Gps . Boat is not in the water , just turning on the units in my shop . Both units are brand new . Set on the same screen and all settings are the sam… read more
Charles
Charles
Certified Mercury Tech
5,747 satisfied customers
I purchased a 3210 several years ago and just now installed
I purchased a 3210 several years ago and just now installed it on my boat. Everything including the GSD 20 seems to be working satisfactorarily. I even acquired SAT fixes under my dockage shed when ev… read more
Captain Dave
Captain Dave
Marine Mechanic
Master's Degree
2,672 satisfied customers
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Meet the Experts:

Ted G.

Ted G.

Rigger, Diagnostician

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40 years boating, Safe boating instruct., Offshore Race promoter, Failure Analysis, Expert Witness

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Dominick

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John White

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Jason

Jason

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Degree in Marine Technology. Gas and diesel marine mechanic.

Tan

Tan

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Jeff G.

Jeff G.

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Captain Dave

Captain Dave

Marine Mechanic

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USCG Licensed Captain, 20+ Years Boating, Fishing, Maintenance and Repair Experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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