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I have a hook5 and purchased a navionics card for it. I
I have a hook5 and purchased a navionics card for it. I downloaded the files from navionics and installed them on the hook5. How do i bring up the map? … read more
Shane Creekmore
Shane Creekmore
Certified Mercury Marine technician
High School or GED
461 satisfied customers
I have a SIM read system on my boat I have the new navy onyx
I have a SIM read system on my boat I have the new navy onyx card installed and every time I do doc 2 doc it comes up and turns off and says that there is a unknown system error … read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
7,417 satisfied customers
Updated my Navionics Map Card and loaded into my Lowrance
Updated my Navionics Map Card and loaded into my Lowrance Hook 5. Having problem with getting maps to work and Cursor to "move". Any suggestions. One Marine told me I may need to do a "soft reboot" of… read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
7,417 satisfied customers
Have several Lowrance LC27cs. Lowrance map works fine and
Have several Lowrance LC27cs. Lowrance map works fine and shows depth contours. When I switch to Navionics map the lake appears deep blue with no depth contours. This happens on both my units with the… read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
7,417 satisfied customers
I have a older Raymarine E120, I bought a new Naviconics
I have a older Raymarine E120, I bought a new Naviconics chart but the unit doesnt read it? … read more
Ted G.
Ted G.
Rigger, Diagnostician
Vocational, Technical or Trade Scho
7,417 satisfied customers
I lost connection with my sonic hub on my gen 2 touch could
I lost connection with my sonic hub on my gen 2 touch could it be that I need to restore the sonic hub update that I needed to start up when I first installed the sonic hub? … read more
Boat Doc
Boat Doc
253 satisfied customers
I have a Navionics chart chip and when I started to upload
I have a Navionics chart chip and when I started to upload the latest charts a message came up during the upload that a fatal flaw had occurred and instructed me to contact Navionics. Can you help me?… read more
Boat Doc
Boat Doc
253 satisfied customers
We are interested in purchasing the Navionics+ software
Hello! We are interested in purchasing the Navionics+ software ($199). However, we want to load it on our iPad and use it in the Inside Passage Waterway at Ketchikan, AL. Our question: is this softwar… read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
Installed a new Hook3. Installed a new Hook 2 7and it worked
Installed a new Hook 2 7and it worked perfectly In driveway.launched the boat hooked up unit and it displays the start up screen for about 20 seconds then dims or goes off can't tell but it beeps when buttons are pushed but no legible display. … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
Using a navionics hot spot platinum in my HD's gen 2 touch
Using a navionics hot spot platinum in my HD's gen 2 touch and satellite overlay will not work … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
I cannot install chart installer. I get message that reads
I cannot install chart installer. I get message that reads the publisher of chart+Installer couldn't be verified. I have purchased a new platinum HotMaps and I am trying to register with no success … read more
Boat Doc
Boat Doc
253 satisfied customers
Our Hummingbird 385 has recently started to freeze when
Our Hummingbird 385 has recently started to freeze when turned on. … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
I am trying to activate a navionics chip and after
I am trying to activate a navionics chip and after downloading and launching the chart installer it won't accept the profile I put in … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
Just bought a lowrance hook 9.. I have been on the water
just bought a lowrance hook 9.. I have been on the water with it a couple times and do not have depth lines on my charter map, do I need to install a mapping chip for this? … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
I have a Helix 7. Bought the Nav chip and format was
I have a Helix 7. Bought the Nav chip and format was successful. How do I get it to show up on machine?… read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
I have a lowrance 522 c and i am having trouble with my gps.
thank you. I have a lowrance 522 c and i am having trouble with my gps . … read more
Charles
Charles
Certified Mercury Tech
5,631 satisfied customers
I HAVE A 1996 40 HP MERCURY OUTBOARD MOTOR AND WHEN i RUN AT
I HAVE A 1996 40 HP MERCURY OUTBOARD MOTOR AND WHEN i RUN AT HIGHER RPM'S MY (I THINK IT IS MY OIL WARNING ALARM) STARTS TO CHIP THEN COMES ON STEADY UNTIL I SLOW DOWN. MY OIL RESERVE IS FULL. WHAT IS… read more
Tan
Tan
MerCruiser Certified Technician
Certified Marine Technician
11,406 satisfied customers
We live in Bermuda and have just bought a Florida Pursuit WA
We live in Bermuda and have just bought a Florida Pursuit WA 2870 with a Raymarine C120 fitted. My boat partner just purchased the "Mid-Atlantic and Canyons" Platinum chip but the resolution around th… read more
John White
John White
Marine Mechanic
Vocational, Technical or Trade Scho
306 satisfied customers
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Meet the Experts:

Ted G.

Ted G.

Rigger, Diagnostician

7,417 satisfied customers

40 years boating, Safe boating instruct., Offshore Race promoter, Failure Analysis, Expert Witness

Dominick

Dominick

Marine Mechanic

1,009 satisfied customers

25 Years Experience as Mechanic, 20 Yrs Boat Yard Owner/Mechanic, Factory Certified

John White

John White

Marine Mechanic

306 satisfied customers

11 years experience working on outboards, inboards, sterndrives & pwcs

Jason

Jason

Marine Mechanic

19,618 satisfied customers

Degree in Marine Technology. Gas and diesel marine mechanic.

Tan

Tan

MerCruiser Certified Technician

11,406 satisfied customers

40 yrs. experience with complete engine repairs both inboard/outboard and MerCruiser Certified Technician.

Jeff G.

Jeff G.

Marine Mechanic

4,730 satisfied customers

42 years experience, Certified Master Technician, All Major Outboards, Sterndrives, Hi-Performance

Captain Dave

Captain Dave

Marine Mechanic

2,672 satisfied customers

USCG Licensed Captain, 20+ Years Boating, Fishing, Maintenance and Repair Experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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