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Electric start keeps cranking after motor starts and only…

Customer Question
Electric start keeps cranking...

Electric start keeps cranking after motor starts and only stops when battery terminal is disconnected. Then when battery terminal is re-connected starter starts to crank but will still not shut off after motor has started and shut off.

Mechanic's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Marine Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so the Marine Mechanic can help you best.

This is a new electric start kit which I had installed by a technician last fall. It's only been used a half dozen times

Mechanic's Assistant: Is there anything else the Marine Mechanic should be aware of?

Nothing I can think of.

Submitted: 11 months ago.Category: Boat
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Answered in 1 minute by:
9/18/2017
Marine Mechanic: Jason, Marine Mechanic replied 11 months ago
Jason
Jason, Marine Mechanic
Category: Boat
Satisfied Customers: 18,209
Experience: Degree in Marine Technology. Gas and diesel marine mechanic.
Verified

Hello my name is ***** ***** am I speaking with? I read what you wrote but I do not see any kind of model information. Which engine are you asking about specifically?

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Customer reply replied 11 months ago
Merc 25 hp 2 stroke
Marine Mechanic: Jason, Marine Mechanic replied 11 months ago

Got it. Mercurys are cataloged by serial number. Can I get that number so I can see exactly which version of the 25 you have. Also, are you near the engine now and ready to work?

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Customer reply replied 11 months ago
Don't have the serial number with me, it's on the motor. I'm not near it right now. basically I'd like to know what's causing it to keep cranking. Is it because something has fused together and will not release. Is it something I can fix or need a technician. I'm 76 years old and am not overly mechanically savvy.
Marine Mechanic: Jason, Marine Mechanic replied 11 months ago

The problem could be one of a few things. Would it be helpful if I explained how the starting system works on the outboard?

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Customer reply replied 11 months ago
Not interested in spending more money on a problem which will probably end up costing me more having a technician looking at it. This has not been helpful at all, certainly not worth 50.00. How do I get my money back. Not at all satisfied!!!
Marine Mechanic: Jason, Marine Mechanic replied 11 months ago

I don't understand what the issue is, you never responded to my last reply. If you want a refund contact customer service.

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