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Hello my name is ***** ***** am I speaking with? Can you open up PDF files if I send you the instructions in that format?
Hi Dave. Good morning. PDF files are standard document files. Are you accessing our website on a computer or on some kind of tablet or cell phone? If you click this link, do you have this software on your computer? - https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html
I don't want to talk on the phone, the automated system is sending that message, not me personally.