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GXI is a family of engines, not a specific model number. There will be 1 or more letters after that, can I get those letters so I know exactly which engine you have.
Next, what kinds of questions did you have?
It looks like you read my reply and left the conversation. The website did charge you to speak with me, was this something you still needed help with?
Did you have any general or direct questions that you wanted me to specifically answer? Or did you want me to explain how we troubleshoot these symptoms in the shop, going step by step, covering all bases?