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Radio cycles on and off. OEM. 2014 328i. Nothing, just

Customer Question
Radio cycles on and...

Radio cycles on and off

Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?

OEM

Mechanic's Assistant: What is the model/year of your BMW?

2014 328i

Mechanic's Assistant: Are you fixing your 328i yourself? What have you tried so far?

Nothing, just started happening last night

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

There was some smoothie spilled on the center console controls a few months back .... might be related

Submitted: 8 months ago.Category: BMW
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Answered in 9 minutes by:
11/17/2017
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Jason
Jason, BMW Technician
Category: BMW
Satisfied Customers: 3
Experience: BMW Master Tech at BMW
Verified
Hello, my name is*****’m a BMW technician here to try and help you with your vehicle
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Customer reply replied 8 months ago
Any initial ideas as to what may be going on? Note, the aux works since I put my phone on it and I can hear it fine except when it cycles off but comes back on.
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Do you loose audio or the radio display turns off and on?
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Customer reply replied 8 months ago
The display only shows the BMW logo, is then static for maybe a minute, then cycles off. So the radio never seems to load the 'entertainment' software, but does allow my aux to work while it's static.
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Is the vehicle still under new car warranty?
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Customer reply replied 8 months ago
No, passed the 50k mile mark.
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Your going to need someone with a BMW scanner to pull codes and see what’s going on, the idrive control is a control unit and might be causing the radio problems
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Customer reply replied 8 months ago
You recommend purchasing a BMW scanner or does BMW poo poo that?
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Carly for BMW is an iPhone app, you’ll need a Bluetooth dongle also. But does a lot.
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Customer reply replied 8 months ago
is this the one? Original Carly for BMW Wifi Adapter Generation 2 Iphone and Ipad - Best App for BMW
BMW Mechanic: Jason, BMW Technician replied 8 months ago
Correct, there’s a free version to make sure it works correctly before you buy
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Customer reply replied 8 months ago
Give me a few days. I ordered the Carly scanner.
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