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Engine cranks but no fire after changing spark pluugs.

Customer Question
Engine cranks but no fire...
Engine cranks but no fire after changing spark pluugs
JA: How many miles are on the car? When did you last change the plugs?
Customer: 120,000 on car... last changed at 90,00
JA: What is the model of your '90 BMW?
Customer: It is a 2011 328i x drive
JA: Are you fixing your 328i yourself? What have you tried so far?
Customer: Yes...its my sons car. He put in a new fuel pump not long ago...no problem...just changed plugs and now car crank over but no fire
JA: Anything else you want the mechanic to know before I connect you?
Customer: No that should be it
Submitted: 2 months ago.Category: BMW
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Answered in 9 minutes by:
10/1/2017
BMW Mechanic: Steve, BMW Expert replied 2 months ago
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 24,427
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Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
What has been checked at this point?
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Customer reply replied 2 months ago
Battery and pulled and put spark plugs back in...showed fuel on plugs.
BMW Mechanic: Steve, BMW Expert replied 2 months ago

so you are getting fuel but no spark? is that confirmed?

have you checked fuel pressure?

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Customer reply replied 2 months ago
No he has not checked fuel pressure. That would cause it not to spark?
BMW Mechanic: Steve, BMW Expert replied 2 months ago

no, but it would prevent it from starting even if sparking...

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Customer reply replied 2 months ago
Makes sense...but the not firing at all doesn't...would a battery reset help...maybe
BMW Mechanic: Steve, BMW Expert replied 2 months ago

have you confirmed that there is in deed no spark?

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Customer reply replied 2 months ago
If the battery doesn't have enough juice and we hook a starter box up, will it still act the same way...no fire
BMW Mechanic: Steve, BMW Expert replied 2 months ago

right, but that does not mean that the spark plugs are or are not sparking...

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BMW Mechanic: Steve, BMW Expert replied 2 months ago

which is what needs to be known...

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