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Roger
Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3045
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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My 2016 BMW 320i with automatic transmission has awkward

Customer Question

My 2016 BMW 320i with automatic transmission has awkward acceleration habits. It keeps throwing me back or forward, and its miserable. I use the automatic transmission's "comfort" mode, and everyone else says it operating just fine. The car also grinds because it won't shift up a gear as it should from 3rd to 4th gear. I'm older, and I've had lots of cars... This will be my first and last BMW, and its very disappointing. Is it me??
JA: How many miles are on the car? Is it the original transmission?
Customer: 12,000
JA: What is the model of your '16 BMW?
Customer: Its done this since new.
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I take it to the dealership.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: BMW
Expert:  Steve replied 1 month ago.
hi, can you please clarify what your question was about this? how can I help you?
Customer: replied 1 month ago.
Assuming it's not my imagination, What's is wrong with my car?