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2007 BMW x3. No crank, no start. Battery voltage currently…

Customer Question
2007 BMW x3. No crank...
2007 BMW x3. No crank, no start. Battery voltage currently only 11.5. P0012 code. Nothing else checked. Have multimeter and test light. Will need hand holding.
Submitted: 11 months ago.Category: BMW
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Answered in 21 minutes by:
9/8/2017
BMW Mechanic: Matt, Engineer replied 11 months ago
Matt
Matt, Engineer
Category: BMW
Satisfied Customers: 23,482
Experience: Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
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hello

If the car's not cranking then first check it can turned over by hand by using a socket on the crank pulley nut, so double checking for any mechanical issues

If OK then check that the main battery cables are on tight and the terminals are clean and bright. Do the same for the engine / gearbox earth strap.

Then follow the main positive lead back to the engine and down to the starter motor, and check the connection at this end as well.

There should also be a small wire to the motor which should have 12V when you're turning the ignition switch / pushing the start button to crank. If the 12V isn't there, check back along this wire for damage to the insulation or corroded connections

This 12V feed comes directly from the ignition switch / starter button so this may be faulty and need replacing

Check the resistance of the main positive lead that runs down to the motor as anything more than a few ohms and it should be replaced

Don't forget to try a jump start from another car / battery as its possible the battery is poor, if you have a voltmeter a healthy battery should read 12.7+V

also try substituting the battery for another as I've known a very flat battery to drag down the system voltage too far even with jump cables

one other thing to consider is that the immobiliser is faulty and preventing the starter from being enabled - however if the dash / ignition lights are on then this usually means that its off

If this is all OK then its possible the car needs a new starter motor

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Customer reply replied 11 months ago
2007 BMW X3 6cyl. No crank, no start. Turn key to on, and everything lights , and you hear electrical sounds if things turning on, etc. Try cranking, and everything stops making noises, and all you have are dash lights. Has a p0012 code. Battery voltage is 11.5.
BMW Mechanic: Kenny, BMW Technician replied 11 months ago
Kenny
Kenny, BMW Technician
Category: BMW
Satisfied Customers: 1,126
Experience: BMW Master Certifed level 1 Technican
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I would check the ground cable from the engine to the body it is a common failure point because it is just exposed bare copper wire. it is under the car on the passenger side of the engine near the back you can see it from under the vehicle.

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