BMW Questions? Ask a BMW Repair Expert for Answers.
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
What usually causes this is either something stuck in the latch or the latch itself at fault.Inspect the trunk latch for being damaged or being closed already.Look at the locking arm of the latch ( little swing arm in the middle bottom of the latch) and see if it is swung over in the closed position.If it is use the key or trunk release and a flat blade tool at the same time to try and swing it open to then close the trunk.If it will not swing open or if it is already swung open then the latch itself will need replaced.
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Are you saying you were able to re open it and then close the trunk?In some cases the latch lever/arm can be re opened with your hand but in other cases it requires opening with the key or release and using a flat blade tool to swing over the arm.If you need anything else let me know.
Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated
Unfortunately I am unable to place a call on this here myself but others see you have requested a call and may still call on this here.I can however continue here.
But I can continue here.Do you still need help with this is it still not closing and latching?
Let me know,thanks Pete
I can continue here instead.You can also speak to customer care on any charge related issues:
Is the latch then locking and unlocking but it still does not latch on the trunk striker at all?
O.k.,this does indicate there is a fault with the latch itself.It fails mechanically and causes this issue here.I have seen this several times before and had to replace the faulty latch.It should come down when closing and contact the striker and lock to close the trunk lid but if it is not locking then the latch itself does need replaced.