BMW

BMW Questions? Ask a BMW Repair Expert for Answers.

Ask an Expert,
Get an Answer ASAP!

BMW
This answer was rated:

My BMW 740il trunk won't close, When I try and close it

My BMW 740il trunk won't...
My BMW 740il trunk won't close
JA: What exactly is happening to the trunk?
Customer: When I try and close it won't latch and doesn't make the noise it usually does
JA: What year is your 740il?
Customer: 2000
JA: Are you fixing your 740il yourself? What have you tried so far?
Customer: Nothing yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Show More
Show Less
Ask Your Own BMW Question
Answered in 4 minutes by:
8/18/2017
peterpete190
peterpete190, Auto Technician
Category: BMW
Satisfied Customers: 30,475
Experience: Over 17 years diagnosing and repairing vehicles.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

What usually causes this is either something stuck in the latch or the latch itself at fault.Inspect the trunk latch for being damaged or being closed already.Look at the locking arm of the latch ( little swing arm in the middle bottom of the latch) and see if it is swung over in the closed position.If it is use the key or trunk release and a flat blade tool at the same time to try and swing it open to then close the trunk.If it will not swing open or if it is already swung open then the latch itself will need replaced.

https://www.dropbox.com/s/xxewc2nl2m8dbyq/t-08-18.gif?dl=0

https://www.dropbox.com/s/vvu1twesao44k8x/tr-08-18.gif?dl=0

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own BMW Question
Customer reply replied 5 months ago
It was in closed position and could be opened with your hand

Are you saying you were able to re open it and then close the trunk?In some cases the latch lever/arm can be re opened with your hand but in other cases it requires opening with the key or release and using a flat blade tool to swing over the arm.If you need anything else let me know.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Ask Your Own BMW Question

Unfortunately I am unable to place a call on this here myself but others see you have requested a call and may still call on this here.I can however continue here.

But I can continue here.Do you still need help with this is it still not closing and latching?

Let me know,thanks Pete

Ask Your Own BMW Question
Customer reply replied 5 months ago
Still not closing and since no call is there still a $26 charge

I can continue here instead.You can also speak to customer care on any charge related issues:

http://ww2.justanswer.com/help

Is the latch then locking and unlocking but it still does not latch on the trunk striker at all?

Ask Your Own BMW Question
Customer reply replied 5 months ago
Does not lock or unlock

O.k.,this does indicate there is a fault with the latch itself.It fails mechanically and causes this issue here.I have seen this several times before and had to replace the faulty latch.It should come down when closing and contact the striker and lock to close the trunk lid but if it is not locking then the latch itself does need replaced.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Ask Your Own BMW Question
Customer reply replied 5 months ago
Thank you

Your welcome

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

peterpete190
peterpete190, Auto Technician
Category: BMW
Satisfied Customers: 30,475
Experience: Over 17 years diagnosing and repairing vehicles.
Verified
peterpete190 and 87 other BMW Specialists are ready to help you
Ask your own question now
SuperDave
SuperDave, auto technician
Category: BMW
Satisfied Customers: 1,816
Verified
Phone call session started
Ask peterpete190 Your Own Question
peterpete190
peterpete190
peterpete190, Auto Technician
Category: BMW
Satisfied Customers: 30,475
30,475 Satisfied Customers
Experience: Over 17 years diagnosing and repairing vehicles.

peterpete190 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Roger

Roger

BMW Master Tech

3,050 satisfied customers

10 yrs. experience as BMW Master Technician, shop foreman and dealer.

Marty

Marty

ASE Certified Technician

517 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

bimmaster

bimmaster

BMW Technician

1,838 satisfied customers

3 years dealer experience, master bmw tech

Sam

Sam

BMW Master technician

1,043 satisfied customers

BMW S.T.E.P. graduate, 10 years BMW dealership experience

Thebmwbum

Thebmwbum

BMW Foreman

714 satisfied customers

31 years BMW Experience

mike

mike

BMW Technician

694 satisfied customers

bmw master tech ase certified

Matt

Matt

Engineer

420 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

< Previous | Next >

Related BMW Questions
I. Continuing question about the 2006 BMW X3. I tried to get
I Steve. Continuing question about the 2006 BMW X3. I tried to get it towed to my mechanic today to test the starter, what we don't have a tow Bolt. I don't want to buy it from the dealer it's expensi… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have a 2002 mini 4 cilinders and it happened that i ran
I have a 2002 mini cooper 4 cilinders and it happened that i ran out of gas today and after i put gas in it it wont start at all it tries but it would not start so what is the main issue bout this?… read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
47,161 satisfied customers
Looking for fuse for o2 sensors on my 2009 bmw 335i coupe.
looking for fuse for o2 sensors on my 2009 bmw 335i coupe … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I hear a click when trying to start my 07 328I but it
I hear a click when trying to start my 07 328I but it doesn't turn over. The battery reads 12.7 volts. … read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
18,515 satisfied customers
We had a real cold snap, it wouldn't start, I killed the
We had a real cold snap, it wouldn't start, I killed the battery trying. Replaced the battery, now there's tons of juice, dash lights up like a Christmas tree, but no crank at all. No tick, tick, tick… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
2005 x5 4.8 cranks, almost starts, but won't start all the
2005 x5 4.8 cranks, almost starts, but won't start all the way. Happens periodically (about every 8-10 times i drive the car). When it does this & i let it sit for an hour or so, it starts right up. … read more
peterpete190
peterpete190
Auto Technician
30,475 satisfied customers
Goes into EML in very hot weather 90+ or very cold weather.
Goes into EML in very hot weather 90+ or very cold weather . codes P0601, P0126, P1580 I ASSUME ITS THE THROTTLE BODY OR IDLE CONTROL VALVE … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I just purchased a used BMW X5 and I think it has electrical
I just purchased a used BMW X5 and I think it has electrical issues. The key is made to go into the dash and push the start button. If I out the key fob in the dash and hit start, it wont start, when … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
BMW X3 2014, DEALER SAYS A NEW BATTERY WILL COST $400 PLUS A
BMW X3 2014, DEALER SAYS A NEW BATTERY WILL COST $400 PLUS A $300 FEE TO SYNC IT TO MY CAR. HE SAID I CANNOT GO TO ANY SHOP AND GET A NEW BATTERY OR IT WILL SCREW UP ALL MY SETTINGS. i CANNOT BELIEVE … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
The heat on my '12 M3 is far higher than the setting, set @
The heat on my '12 M3 is far higher than the setting, set @ 63 Deg is equal to 70+ degrees. AC set @ max only blows cool air and AC system was just re-charged. … read more
Lou P. master tech
Lou P. master tech
Mercedes Benz master tech
Bachelor\u0027s Degree
5,154 satisfied customers
When key inserted yellow light shows steering lock and
when key inserted yellow light shows steering lock and key...mover wheel but ignition button is not lighting up, car will not turn over … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have a 2012 BMW 535i with 55,000 miles. This morning the
I have a 2012 BMW 535i with 55,000 miles. This morning the car started right up in the garage, but would not shift into gear. The garage is small and most of the warning sensors on the car were indica… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have the following codes from my 2008 335xi: 5463 -
Hi I have the following codes from my 2008 335xi: 5463 - Mechanism Faulty 54C4 - Transfer Box - Calibration Faulty 54C6 - Oil Wear 55C3 - AWD Limp Home Control Activated. No Dynamic Stability Control … read more
peterpete190
peterpete190
Auto Technician
30,475 satisfied customers
I drive a Mini Countryman (2012) which I know is owned by
Hi Pearl - I drive a Mini Countryman (2012) which I know is owned by BMW now. I took it to the dealer because after being exposed to negative degree weather here in Minnesota for a couple days outside… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
My 2006 bmw m3 smg gearbox wont go to neutral.the stick will
Hi My 2006 bmw m3 smg gearbox wont go to neutral.the stick will move and the shift mode indicates the gears are engaged but the gear engaged selector stays on 1 and consequently i cant start the car. … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I got the dreaded drivetrain malfunction light on my 2014
Hi, my name is Edwin. I got the dreaded drivetrain malfunction light on my 2014 528i when I was driving home. I have an appt with the dealer on MOnday but I … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
I have following fault codes. 2F0D, 2A82, 2A98, 2c31, 29D0
2F0D, 2A82, 2A98, 2c31, 29D0 (Injecotor, spark, sparkp spark plug new) … read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
Following up about my 2006 BMW X3. The car hasn't been
following up about my 2006 BMW X3. The car hasn't been starting and we checked the key situation and bought a valet key at BMW with no success. I took the battery out today and had it tested at Advanc… read more
Steve
Steve
Master\u0027s Degree
954 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x