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I have a 2002 325i that all of a sudden the starter wont

Customer Question
crank when you turn the...
I have a 2002 325i that all of a sudden the starter wont crank when you turn the key. I checked to see if the starter was getting power but its not. battery was just replaced
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: the key is looks fine still unlocks and locks the doors. I think the steering wheel turns with the key. I will have to check to make sure
JA: Are you fixing your 325i yourself? What have you tried so far?
Customer: all the lights radio windows work when the key is in
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 4 months ago.Category: BMW
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Answered in 16 minutes by:
8/4/2017
BMW Mechanic: Steve, BMW Expert replied 4 months ago
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 24,415
Experience: BMW Expert
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hello,
were you wanting to know possible causes for this?
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Customer reply replied 4 months ago
I have checked the fuses and they are good
Customer reply replied 4 months ago
what are the possible causes
BMW Mechanic: Steve, BMW Expert replied 4 months ago

Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you

First unhook the battery for one hour to reset all systems. Also, try locking/unlocking the driver’s door a few times using the mechanical key. see if either helps

Assuming the fuses are good and the battery reset does not help, nor a jump or the key in door unlocking, then there are a few other things that can cause this. While not all can be trouble-shooted at home, I hope this information will be helpful to you and yield a possible solution.

1) bad key - try another one

2) bad brake light switch - make sure your brake lights work. If not, the switch is above the brake pedal.

3) shifter not fully in park (auto transmission only) - try moving it around a bit, try starting in both park and neutral

4) bad immobilizer (aka EWS or CAS) - nothing can be done, dealer equipment is required to fix. When this goes bad or out of alignment, the car does not get the proper signal that the correct key is present, and therefore, the car will not start and the starter will not be allowed to engage.

5) bad transmission position switch (auto transmission only, located on side of transmission, accessed from under car) - this is what signals the car that it is in neutral/park and is safe to start. Try rocking the car back and forth in park a couple times.

6) bad clutch switch (manual transmission only, located above clutch pedal) - this is what signals the car that the clutch is depressed and is safe to start.

7) dead starter/solenoid/relay - To verify, you would need to access the starter and verify if the start signal is making it or not.

8) bad ignition switch/cylinder – also unlikely as you would generally not get all other functions / power to come on inside the car in that case

Of course, it could also always be something totally random like a wiring breakage or problem with the engine control computer or other control module, but this is unlikely and hard to predict.

The best path forward, if one of the simpler items above does not pan out, is to have the car scanned with a BMW scan tool that can check all systems live and determine where the start signal is dropping off / getting inhibited.

if you need a good non dealer option to cut down on costs, check out www.bimmershops.com or www.bimrs.org for options.

Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle...

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