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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3040
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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My bmw has a problem with playing music thru bluetooth.

Customer Question

My bmw has a problem with playing music thru bluetooth.
JA: What is the model/year of your BMW?
Customer: 435d
JA: What year is your BMW?
Customer: 2016
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Hmmm. Just tried to connect my phone and my friend's phone. And the interesting thing is that i make a phone call thru bluetooth.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Just has a issue with music
Submitted: 5 months ago.
Category: BMW
Expert:  JayPutelis replied 5 months ago.

Hi there.What is the phone make and carrier you have tried to pair to the vehicle? From what it sounds like, bluetooth works fine, but audio streaming is inoperative?, correct?

Has it ever worked since you've owned the vehicle?

Thanks, JP

Customer: replied 5 months ago.
Yeah. You are right. The only problem is the audio streaming but this is because AUX is always enbled!!! Even though the AUX cable is not connected.I have just got this used vehicle actually, so never connected successfully, and i tried both android and iphone.
Expert:  JayPutelis replied 5 months ago.

Does it appear there has been anything spilled in the AUX port? coffee, etc. This can cause the AUX port to short out and trick the radio into thinking something is connected. Very common.

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