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Have you made sure that the bottom tailgate is closed? When I first got my X5, I was having this problem and I found that the bottom tailgate was not "clipped in" on both sides.
Hello again Dan here,
I am contacting you because the post has not been closed or rated. We have 7 days to get a post rated before it times out. When a post times out, that means it’s no longer on my active list (if you reply I never know it.) You have already paid the fees to get this question answered, but it appears you’re not pleased, or need more help.
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