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Steve, BMW Expert
Category: BMW
Satisfied Customers: 24107
Experience:  BMW Expert
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My key unlocks the car but first time I found that I cannot

Customer Question

My key unlocks the car but for the first time I found that I cannot turn the heat nor move the steering wheel
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: It is park. I do not know about the wheel lock feature
JA: What is the model/year of your BMW?
Customer: 2008 x3
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes I am . I am a car safety key and turn the key and he steering wheel is locked tight
JA: Anything else you think the mechanic should know?
Customer: Nothing comes to mind
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: BMW
Expert:  Steve replied 1 year ago.

what exactly does the car do when you try to turn the key?

Customer: replied 1 year ago.
I found and fixed the problem. Thank you.
Expert:  Steve replied 1 year ago.
Great glad you got it sorted. Please select a positive rating to ensure I am credited for my prompt reply.
Customer: replied 1 year ago.
NA I fixed the problem before h contacted me with a question
Expert:  Steve replied 1 year ago.
I replaced 54 seconds after the question was posted, as seen in the above time stamps. I am not sure how I could have replied any faster.