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It wont crank, 260 k milies automatic 04 x5, 2004 x5, we are

Customer Question
it wont crank JA: How many...
it wont crank
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: 260 k milies automatic 04 x5
JA: What is the model/year of your BMW?
Customer: 2004 x5
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: we are a shop there is no power to dash all fuses and limks in rear god
JA: Anything else you think the mechanic should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the BMW Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: BMW
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Answered in 7 minutes by:
6/24/2016
BMW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: BMW
Satisfied Customers: 4,139
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question now, and I will post back with your reply ASAP

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BMW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

do you have 3.0 liter , 4.4 or 4. 8

please let me know

Thank You

Chad(aka - Jhook1398)

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Customer reply replied 1 year ago
this car does not have power to windows no dash lights all fuses in rear are ok all power at rear is ok car has the 3.0 engine battery tests good scan port has 12v power but cant talk to computer
BMW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

do you know what happened or that is how the car came in ?

we might have a bad ecm or bcm module .

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Customer reply replied 1 year ago
car was left parked 3 days when they went back to it no start
BMW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

Ok i see

you said battery good , have you checked at the time the key is in igntion and you trying to start , how much voltage do you have in that battery , put a voltmeter , is battery staying at 12.7 v or dropping at time of trying to start with key held in start position

let me know please ?

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Customer reply replied 1 year ago
12.5 no drop what so ever
BMW Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 1 year ago

ok , i need some time , to look up the wiring diagrams , I will get back to you and send what i have and what we need to check next , it will be few hours until i can do that , if that is ok , and I will post back my reply and we can continue then

this is a little complicated electrical situation and might require some back on forth on here , wish i had a one word answer for it :)

Chad(aka Jhook1398)

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Customer reply replied 1 year ago
I have not gotten a Response and would like my money back
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