BMW

BMW questions? Ask a BMW repair Expert for answers.

Ask an Expert,
Get an Answer ASAP!

Need to confirm i have a starter problem. 2007 BMW 328I.

Customer Question
Friend car. Started having push...
Need to confirm i have a starter problem. 2007 BMW 328I. Friend car. Started having push button issues, sometimes would crank sometimes wouldn't. One day at a walmart parking it just wouldn't crank at all. They tried to jump it thinking it's the battery, but the jumper wire started to melt and they disconnected it. I believe they switched the wires. They removed it. Towed it to me. I checked fuses (not sure there is a starter relay), checked battery, charged it twice. Disconnected battery many times over night. Disconnected the BIS wire from negative battery, still nothing. Removed belt thinking maybe alternator locked up, nothing. Need to know whether a starter problem or not
Submitted: 2 years ago.Category: BMW
Show More
Show Less
Ask Your Own BMW Question
Answered in 4 minutes by:
3/4/2016
BMW Mechanic: Steve, BMW Expert replied 2 years ago
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 25,701
Experience: BMW Expert
Verified
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
There is really no way to 100% confirm it is the starter without testing for the start signal at the starter (difficult given its position), removing and bench testing the starter, or running diagnostics with a BMW scan tool
What you have described is very very often a starter on this model, but if jumpers were connected backwards this can cause computer or power distribution issues which cannot be ruled out
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Ask Your Own BMW Question
Customer reply replied 2 years ago

i have a good scanner, what can i look for as far as control modules testing? I can touch the positive cable going to the starter with a test light or a multimeter, is there anything we can confirm there? I know it is difficult to diagnose it without removing it, but that is why I have posted my question...

BMW Mechanic: Steve, BMW Expert replied 2 years ago

please do not forget to CLICK ON a positive rating

you need to assess the start signal, not positive cable power, so no, you cannot verify anything from the positive cable.

a factory BMW scan tool is required for this type of diagnosis, a third party scanner won't be able to do it

I am sorry, but there is no short cut to verifying this. I trust that my honesty is appreciated.

please do not forget to CLICK ON a positive rating

Ask Your Own BMW Question
Customer reply replied 2 years ago

well, my question initially was that i need to confirm that the starter is the problem. This doesn't really help me out in any way possible. Please opt out and let someone else help. There is always a short cut. So every indy shop is going to remove the starter to test it to confirm? Doesn't make sense. Thanks anyways.

Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a bmw mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve Your Own Question
Steve
Steve
Steve, BMW Expert
Category: BMW
Satisfied Customers: 25,701
25,701 Satisfied Customers
Experience: BMW Expert

Steve is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Roger

Roger

BMW Master Tech

3,050 satisfied customers

10 yrs. experience as BMW Master Technician, shop foreman and dealer.

Marty

Marty

ASE Certified Technician

558 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

bimmaster

bimmaster

BMW Technician

1,838 satisfied customers

3 years dealer experience, master bmw tech

Sam

Sam

BMW Master technician

1,043 satisfied customers

BMW S.T.E.P. graduate, 10 years BMW dealership experience

Thebmwbum

Thebmwbum

BMW Foreman

714 satisfied customers

31 years BMW Experience

mike

mike

BMW Technician

694 satisfied customers

bmw master tech ase certified

Matt

Matt

Engineer

444 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

< Previous | Next >

Related BMW Questions
No power in my bmw 328i 2007. I mean electric power. 328i. I
yes, I check all the fuses, I have power to open the doors and the trunk I also have the dome light but that it … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
2010 bmw 328i n52. Electric water pump stays on all the
2010 bmw 328i n52. Electric water pump stays on all the time. Violet wire has .07 voltage with engine running and 12 volts with engine off.… read more
Marty
Marty
ASE Certified Technician
Associate Degree
558 satisfied customers
We have a customer's 2007 BMW 328i convertible that has a
We have a customer's 2007 BMW 328i convertible that has a drain on the battery due to the water pump running continuously. We were able to trace the battery drain to a 40 amp fuse (number 80) which is… read more
JayPutelis
JayPutelis
Associate Degree
565 satisfied customers
I have 2010 Bmw 328i and got code P052B. Replaced alredy
Replaced alredy bouth vanos solenoids and its got worst code is P052B … read more
JayPutelis
JayPutelis
Associate Degree
565 satisfied customers
1997 328i BMW wont turn over, after battery replacement.
1997 328i BMW wont turn over, after battery replacement … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
2009 bmw 328i. 328i. I replaced the brake pads and rotter on
i replaced the brake pads and rotter on front and rear. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,332 satisfied customers
I recently bought a 2007 328i in nice shape. Everything
I recently bought a 2007 328i in nice shape. Everything worked except a brake lite (but the brakes are fine,) So today I was going thru the car and everything electrical just died (and the the car was… read more
Steve
Steve
BMW Expert
25,701 satisfied customers
I have a 2013 328i. No navigation but have display for
Hi there! I have a 2013 328i. No navigation but have display for radio, settings, etc. Display goes from BMW symbol to black and back to the BMW symbol then the radio turns on by itself … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
It won't start. They are fine. 2008 328I convertiable.
I check the intelligent battery sensor by disconnecting it.… read more
Steve
Steve
BMW Expert
25,701 satisfied customers
My 328i started immediately, as usual, then i turned it off
My 328i started immediately, as usual, then i turned it off to unlock the other doors. I put the key back in to start it and it won't stay running now. … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
I have BMW 2007 328i with the engine codes 2A98 and 2A9A.
I have BMW 2007 328i with the engine codes 2A98 and 2A9A … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
Having a problem with my 2009 328i BMW engine just shutting
Having a problem with my 2009 328i BMW engine just shutting off for no reason … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
Smoke in the wiring harness. 123000. 98 328i. Trying to
trying to determine cause of humming when car off. figured from interneted that it was prabably relay for fuel pump. replaced with new and smoke started to come from harness above engine. did some more looking found light green wire in engine compartment near right headlight apparently chewed and not connected to anything. … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
My 328i BMW is not cranking after we change the valve cover
My 328i BMW is not cranking after we change the valve cover gasket and the coil packs … read more
JayPutelis
JayPutelis
Associate Degree
565 satisfied customers
BMW Mechainic, 2011 328i, No not myself. A mechanic that is
No not myself. A mechanic that is a friend of mine is trying to fix it. … read more
rpmdiag
rpmdiag
High school
7,683 satisfied customers
2007 BMW 328I abs, seatbelt, airbag, brake, service vehicle,
2007 BMW 328I abs, seatbelt, airbag, brake, service vehicle, all indicators are on the dashboard -warning alarm for seat belt does not sound anymore -rough idle - … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
2009 328i xdrive, and I accidentally locked the keys in the
2009 328i xdrive, and I accidentally locked the keys in the trunk. I am looking for options, other than calling an expensive locksmith to come out. I have inflateable wedges for the door, dont know if… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
My battery is completely dead and the tailgate on my 328i
My battery is completely dead and the tailgate on my 328i wagon is locked. How can I get it open to charge directly on the battery terminals … read more
Steve
Steve
BMW Expert
25,701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x