How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Your Own Question
Steve, BMW Expert
Category: BMW
Satisfied Customers: 23986
Experience:  BMW Expert
Type Your BMW Question Here...
Steve is online now
A new question is answered every 9 seconds

My car's convertible top wont move either way please

Customer Question

my car's convertible top wont move either way please help me
Submitted: 1 year ago.
Category: BMW
Expert:  Steve replied 1 year ago.
Hello what kind of help are you seeking with this?
Customer: replied 1 year ago.
i want to make my convertible top functional again
Expert:  Steve replied 1 year ago.
do you have a factory BMW scan tool?
Customer: replied 1 year ago.
no i dont i have a cheap scan tool
Expert:  Steve replied 1 year ago.
I can explain possible causes, simple things to try/check and next steps, but if you do not have the proper equipment to work on this car there is little chance you can fix this yourself.
please let me know if you would like to proceed
Customer: replied 1 year ago.
what scan tool would you recommend and yes please list probable causes
Expert:  Steve replied 1 year ago.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
Even if you are on a subscription plan with multiple questions you must still select a positive rating to credit your expert although you will not be charged anything additional beyond your subscription rate
Thank you for your attention to the rating requirement
I would recommend a BMW gt1 clone tool
As for possible causes it can be:
Failed module
Failed sensor (there are multiple)
Failed control unit
Failed switch
Failed drive unit
Blown fuse (check if you have not)
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.