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Roger, BMW Master Tech
Category: BMW
Satisfied Customers: 3044
Experience:  10 yrs. experience as BMW Master Technician, shop foreman and dealer.
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, I have a '98 BMW 740il with a hood that won't open

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a '98 BMW 740il with a hood that won't open and the internal release doesn't do anything
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to BMW Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: ok
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: BMW
Expert:  Steve replied 1 year ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
Is there any resistance when you pull the release ?
Customer: replied 1 year ago.
no. and i took the interior handle off and think the cable is still attached
Customer: replied 1 year ago.
I have the grills on the front pulled to get a better look but I dont have enough knowledge where to look
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Since i am not getting any response from you i will just cancel the charge
Expert:  Roger replied 1 year ago.


My name is ***** ***** I am familiar with this issue. I am wondering if you still require help with trying to resolve your hood stuck concern. Please let me know.

Thank you.

Kind Regards,