BMW

BMW Questions? Ask a BMW Repair Expert for Answers.

Ask an Expert,
Get an Answer ASAP!

BMW

I just replaced the battery on my 2001 x5 bmw. I looked at

Customer Question
the youtube video, I kept...
I just replaced the battery on my 2001 x5 bmw. I looked at the youtube video, I kept the jumper cables on in the front while replacing battery as instructed so it wouldn't have to be reset. Now the new battery is in but it wont crank. Every time we try to connect the black post, it sparks even without being hooked up to charger. We cannot unlock the trunk to take the battery back out and try to reinstall, please help.
Submitted: 2 years ago.Category: BMW
Show More
Show Less
Ask Your Own BMW Question
Answered in 14 hours by:
11/9/2015
BMW Mechanic: peterpete190, Auto Technician replied 2 years ago
peterpete190
peterpete190, Auto Technician
Category: BMW
Satisfied Customers: 29,485
Experience: Over 17 years diagnosing and repairing vehicles.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

The first thing you need to do here is check and make sure the battery cables are connected properly.If an issue is found with the cables being connected incorrectly this fault here can occur.If you cannot access the battery any more due to the trunk being locked out see if you have a metal key blade to use in the trunk lock cylinder to see if the trunk will release then.If not a lock smith may have to come out and release the trunk so you can access the battery.If the battery is connected properly once you do access it I would have the battery tested to see if it is faulty/shorted internally needing replaced.If these are all o.k. let me know.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.Thanks Pete.

Ask Your Own BMW Question
Ask peterpete190 Your Own Question
peterpete190
peterpete190
peterpete190, Auto Technician
Category: BMW
Satisfied Customers: 29,485
29,485 Satisfied Customers
Experience: Over 17 years diagnosing and repairing vehicles.

peterpete190 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Roger

Roger

BMW Master Tech

3,050 satisfied customers

10 yrs. experience as BMW Master Technician, shop foreman and dealer.

Marty

Marty

ASE Certified Technician

494 satisfied customers

ASE & Bosch Certified Master Tech. Over 30 years experience.

bimmaster

bimmaster

BMW Technician

1,838 satisfied customers

3 years dealer experience, master bmw tech

Sam

Sam

BMW Master technician

1,043 satisfied customers

BMW S.T.E.P. graduate, 10 years BMW dealership experience

Thebmwbum

Thebmwbum

BMW Foreman

714 satisfied customers

31 years BMW Experience

mike

mike

BMW Technician

694 satisfied customers

bmw master tech ase certified

Matt

Matt

Engineer

413 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

< Previous | Next >

Related BMW Questions
WANTING to buy tires for my Car.... currently have 225/ 45/
WANTING to buy tires for my Car.... currently have 225/ 45/ R17s on it per factory, owners manual says alternate size is 245/ 40/R17 will the 245/40/17 lower the car stance or is the circumference of … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
X3 f25 2011 3.5i. I have assistance from an indy garage.
x3 f25 2011 3.5i JA: Are you fixing your X3 yourself? What have you tried so far? Customer: i have assistance from an indy garage JA: Anything else you want the mechanic to know before I connect you? … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
I have a bmw 328i..The battery appears to show some
I have a bmw 328i..The battery appears to show some weakness. I took it in for a check up and the dealer said the water pump wasn't shutting off causing the battery to run down. They suggested I buy a… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
2007 BMW E70 3.0 Diesel smokes like crazy when parked in
2007 BMW E70 3.0 Diesel smokes like crazy when parked in idle. Constant strong odor from exhaust… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
My seat has stopped moving and won't recline either. 2006
My seat has stopped moving and won't recline either … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
2003 X5 w/91000 miles. Warning Light:Engine Oil
2003 X5 w/91000 miles. Warning Light:Engine Oil Pressure...Stop vehicle and check oil. Light comes on after the engine warms up and only comes on when in Drive at a stoplight or stop sign...goes out w… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
I have a parking brake problem. Parking brake light came on.
I have a parking brake problem. Parking brake light came on. I replaced gear as shown on YouTube but it still dose not work.… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
My seat has stopped moving and won't recline either. 2006
My seat has stopped moving and won't recline either … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
I have a 2009 mini clubman S with the error code 93d2
Hi, i have a 2009 mini cooper clubman S with the error code 93d2 telltale lamp for front passenger airbag deactivation. Ive purchased and replaced the centre console Airbag computer as well as the fun… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
My bmw 535i always get the message of the problem of
My bmw 535i always get the message of the problem of drivetrain … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
Dead battery 2012 650i conv. Tried jumping with jump post
hello. dead battery 2012 650i conv. Tried jumping with jump post under hood. no luck … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
I have a 97 M3 with a parasitic battery drain. I've checked
Hello I have a 97 M3 with a parasitic battery drain. I've checked all fuses and relays, wires for a short, removed the alternator and the starter and it is still pulling 4 amps! What could be causing … read more
peterpete190
peterpete190
Auto Technician
29,485 satisfied customers
The starter motor is disabled due to p/n. Nothing. 2001 x5
yap also on my gauge cluster where the gear is usually displayed it tends to go on and off … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
Changed out the brake master cylinder and bled the system.
changed out the brake master cylinder and bled the system. Brakes work fine now but the car started idleing very rough. So much so that 1st thing in the morning the car will shut off if not forced to … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
I have a 2008 BMW 335xi manual. I am experiencing a strange
I have a 2008 BMW 335xi manual. I am experiencing a strange clunking noise which is transfered to my shift stick when I am decelerating either in gear or neutral. What could this be?… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
2001 BMW 740i. If I change the instrument cluster out is the
2001 BMW 740i. If I change the instrument cluster out is the mileage on the cluster or is it programmed into the computer… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
0 satisfied customers
We have a 2003 Range Rover vin SALMF11463A136213 Having
We have a 2003 Range Rover vin SALMF11463A136213Having ABS/Suspension/Traction control issues.We just performed a tune up and sealed valve cover leaks.When vehicle is driven we almost immediately get … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
For only: I have all my injectors in bank 2 due to a
for steve only: I have all my injectors in bank 2 due to a possible bad injector and trouble shooting. I used brand new index 12 injectors. Bank 1 is still a combination of index 9 and 5. I do not hav… read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x