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Steve, BMW Expert
Category: BMW
Satisfied Customers: 23991
Experience:  BMW Expert
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330 CI: all of a sudden my key doesn't even turn in either

Customer Question

all of a sudden my key doesn't even turn in either direction to allow me to start car
Submitted: 2 years ago.
Category: BMW
Expert:  Steve replied 2 years ago.
Hello and welcome,
My name is ***** ***** it will be my pleasure to assist you today.
I will provide an honest answer. I trust this will be appreciated. Please remember that a low rating PUNISHES me for being honest and that I receive nothing for my time until a positive rating is clicked.
most likely the steering wheel is just locked
try wiggling it back and forth, bang on the steering column, etc.
also try a second key if you have not
if that does not work then unfortunately you likely have a failed ignition lock which will require replacement
Please let me know if you have further questions. Please do not forget to click a positive rating as this is the only way I receive credit for my answer, thank you. Best wishes with your vehicle.
Customer: replied 2 years ago.
Pretty basic answer --- not what I expected. Thought you would of provided more in depth reasoning
Customer: replied 2 years ago.
checked other sites seemed to offer more in depth knowledge
Expert:  Steve replied 2 years ago.
I am not sure what other reasoning you were expecting.
either the things I listed work, or they don't and you need to have parts replaced.
if there is specific additional info required, please let me know what that is
otherwise, as the question has been answered, please kindly CLICK ON a rating of OK or higher to ensure I receive proper credit for my time and answer, out of the deposit which you have already paid