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2019 trip with another couple cancelled to Cambodia and
2019 trip with another couple cancelled to Cambodia and Vietnam due to covid. Trip a deal gave us a credit note (no monies were allowed to be returned). The had over $14,000 in their keep for over 21/… read more
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Cancelled my flights due to covid 30th April booked through
Cancelled my flights due to covid 30th April booked through My Trip but cancelled with Qantas due to not being able to contact My Trip. Flight was scheduled 2nd May and return 26thMay. Qantas gave me … read more
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John Melis
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I booked a non refundable ticket on the Ghan mid 2021 for a
Greetings I booked a non refundable ticket on the Ghan mid 2021 for a departure mid 2022. The company which owns the Ghan stopped testing passengers before they got on board for covid. It was too grea… read more
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John Melis
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How can I deal with discoveraustralia holidays when Emails
How can I deal with discoveraustralia holidays when Emails go unanswered, phone calls cannot get past a consultant because all supervisors are always purported to be busy, promised call backs never ha… read more
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John Melis
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A freind and I had booked a holiday through Discover
A freind and I had booked a holiday through Discover Australia tours Which in volved travel on the Indian Pacific to Adelaide. Becuase of COVID-19 this was eventually cancelled. We rebooked to travel … read more
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We live in NSW, and secured #2 rail travel tickets via 20%
We live in NSW, and secured #2 rail travel tickets via 20% deposit $1200 to undertake an Indian-Pacific train journey from Sydney to Perth) via a Travel Agent Holidays of Australia (registered in SA) … read more
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Refund for cancelled qantas flight scheduled for 10 August.
Refund for cancelled qantas flight scheduled for 10 August. I have made at least 3 phone calls (waiting for hours) and have only received $4.80 after being promised the $703 owed. My name is*****: Wha… read more
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We are booked on the GHAN wth IMAGINE HOLIDAYS departing
Good morning, we are booked on the GHAN wth IMAGINE HOLIDAYS departing 16/10/21. Imagine holidays phoned yesterday to say due to border closure we cannot go. Their T&C's say if they cancel we are elig… read more
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John Melis
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Tickets for Evergreen trip to Canada 2020. We postponed till July 2021 All cancelled because of covid pandemic. I do not wish to travel any other places now. Now we are told we have future travel vouc… read more
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John Melis
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Five of us prior Covid booked and paid for a trip up to the
Five of us prior Covid booked and paid for a trip up to the Northern Territory by going on the Ghan. we each paid $3200. Discover Australia refuses to refund us the money. we have not used any of the … read more
John Melis
John Melis
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We have been trying to get a refund after cancelling a trip
We have been trying to get a refund after cancelling a trip booked with Discover Australia which included a trip on the Ghan to Darwin, accommodation and then flights back to SA. They were not helpful at any stage, although we booked a similar trip to Perth several years ago which was fine. When I finally decided to cancel, and could get in touch with them, they informed me that I would loose my deposit if I continued with the cancellation. This trip was scheduled for August and I have been trying to cancel it since the 5th of April. Can they take our deposit? … read more
John Melis
John Melis
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Bachelor's Degree
35,147 satisfied customers
We booked a cruise with Scenic for 2019. They cancelled the
We booked a cruise with Scenic for 2019. They cancelled the trip because of COVID. They will only give us a credit and we are finding it very hard to find a trip with them. We settled on a trip from D… read more
John Melis
John Melis
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I need advice. In Nov 2019 I booked a 5 day package Ghan
Thank you. I need advice. In Nov 2019 I booked a 5 day package Ghan holiday with Discover Australia and paid them $5498. We were to leave tomorrow, Sep 20. In Early Aug we received notification that d… read more
John Melis
John Melis
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My friends are stuck in the UK trying to get home to
My friends are stuck in the UK trying to get home to Australia. It's a family of 7 and she has exhausted all avenues for help. Any advice pls? … read more
John Melis
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I am trying to contact Discover Australia who made a booking
I am trying to contact Discover Australia who made a booking for my husband and I to travel on the Ghan train from Darwin to Adelaide on the 7th June 2019. I had to pay for my flights straight away an… read more
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John Melis
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We booked for a holiday on The Ghan to be taken September
Hello Pearl, we booked for a holiday on The Ghan to be taken September 2019, it was booked in excess of 12 months prior to the trip. I tried to cancel it but they say they will keep the so called depo… read more
Leon
Leon
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I have had a claim rejected by Cover More. Travel insurance
I have had a claim rejected by Cover More. Travel insurance was taken out in March 2015 to cover cancellation ($10 000). My husband had cancer and was being treated i.e. for the last 7+ years. Travel … read more
Leon
Leon
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Is this fraud Paul Dainty Entertainment has cancelled Barry
Is this fraud? Paul Dainty Entertainment has cancelled Barry Manilow's tour due to "Australia's c\ current conditions. A phone call to Ticketek at 9am yesterday morning confirmed that they were still … read more
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Leon
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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