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I am having a real problem with Optus. This is got nothing
I am having a real problem with Optus. This is got nothing to do with the hacking of last week it is in to do with a phone which I am being charged for and had returned to them by post completely unde… read more
John Melis
John Melis
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Bachelor's Degree
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I am not happy withOptus for some time. Today I went to
I am not happy withOptus for some time. Today I went to Telstra and c … read more
John Melis
John Melis
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Bachelor's Degree
36,297 satisfied customers
I have serious problems with optus allowing my sims to be
I have serious problems with optus allowing my sims to be hijacked in 13 days multiple times. They said they have started investigation. Ihave reported to cybercrime site. My new personal number is(##… read more
John Melis
John Melis
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Bachelor's Degree
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We joined optus at a store in Southland. We moved from
Hi We joined optus at a store in Southland. We moved from telstra to get new phones (with QR codes etc) and to save on broadband. We didn't receive the Optus contract they said they would be sent to u… read more
John Melis
John Melis
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I am enquiring on my daughters behalf. ACT. My daughter is a
Good morning I am enquiring on my daughters behalf … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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On going for 13 months now. My telephone bill has gone into
On going for 13 months now. My telephone bill has gone into The Estate of Cheryl June Atkinson C/- Public Trustee. Tried to tell them I'm still alive ,Spano hours on phone probably days nothing happen… read more
Leon
Leon
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Master's Degree
33,544 satisfied customers
I've had my mobile account with optus cancelled on their end
Hi, I've had my mobile account with optus cancelled on their end even through attempts of communication in setting up a payment plan for an outstanding amount from July I was involved in a legal situa… read more
Leon
Leon
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Master's Degree
33,544 satisfied customers
We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
John Melis
John Melis
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Bachelor's Degree
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I have an issue with my account with Optus. Tried the phone
I have an issue with my account with Optus. Tried the phone twice to discuss with them but every time we get to the crux of the matter the line cuts out and I am back to the end of the queue and it is… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
36,297 satisfied customers
My 92 yr old Father changed from Optus to Telstra in Nov.
My 92 yr old Father changed from Optus to Telstra in Nov. 2009. Optus has taken $25 direct debit a month from his pension security account until now. When I rang them they said it was for Internet dia… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
36,297 satisfied customers
I was charged with the NBN Internet service for two extra
I was charged with the NBN Internet service for two extra month (direct debited by TPG) after they have terminated their service in September - transferred to OPTUS. Is it legal for tjhem to do that. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
36,297 satisfied customers
My OPtus phone line, wifi etc were cut off without warning
Pearl, my OPtus phone line, wifi etc were cut off without warning by Optus. The account was current and said "this account is ready for payment. After many hours on the phone the service was restored.… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
36,297 satisfied customers
I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
Leon
Leon
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Master's Degree
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In May, I became a customer of OVO. They run through Optus.
In May, I became a customer of OVO. They run through Optus. I payed $10 a month for phone and $30 a month for Data. I couldn't get the data to work, even with OVO help, in the end they told me it was … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
36,297 satisfied customers
I found optus had withdrawn money from my bank account to pay
I found optus had withdrawn money from my bank account to pay my ex partners phone bill. She hit me 2 years ago we went to refuge for 6 mths. We moved interstate because I couldn't get a dvo to preven… read more
Leon
Leon
Solicitor
Master's Degree
33,544 satisfied customers
i am trying to help my daughter who is a full-time uni
i am trying to help my daughter who is a full-time uni student and did some acting classes, unfortunately she took sick and had emergency surgery and was not able to attend a lot of classes. She is no… read more
Leon
Leon
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Master's Degree
33,544 satisfied customers
Good morning. In a nut shell, here is my problem; I purchased
Good morning. In a nut shell, here is my problem; I purchased an Optus Prepaid mobile phone in Fed 2010 for my son. This number/account was in my name, and I produced the relevent and required identif… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
Hi, recently I had to pay my daughters mobile phone bill, which
Hi, recently I had to pay my daughters mobile phone bill, which amounted to $1049, due to her losing work and not able to pay. I went guarantor for one year ago because she was under 18 years of age. … read more
Leon
Leon
Solicitor
Master's Degree
33,544 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

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