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We moved into our renovated house in 2014. Some grouting
We moved into our renovated house in 2014. Some grouting came loose recently and when I was down to fix it I found it was also coming away on one side. We have not used the shower since the first bit … read more
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I had water leaking under my unit driveway causing my water
I had water leaking under my unit driveway causing my water bill to skyrocket less than two years ago. I engaged a plumbing company to detect the leak which involved approx. one metre of the driveway … read more
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Our son and daughter in law bought a relatively new house
Our son and daughter in law bought a relatively new house in2018 when it was empty. They moved in 2019and eveything looked fine. early this year they noticed mould and grout problems in their ensuite.… read more
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We had a sewerage leak over Xmas, got a plumber to attend
Good morning. we had a sewerage leak over Xmas, got a plumber to attend New Years Day, fixed blockage, we then proceeded to repair, and replace what was needed. Now trying to claim, Ins advises that w… read more
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Original bathroom with water leak through wall into adjoing
Original bathroom with water leak through wall into adjoing internal room of the same unit. Is it the owner or strata responsibility to fix? … read more
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I have had a leaking shower leak and lodged a claim with my
I have had a leaking shower leak and lodged a claim with my insurance company who told me they would send 3 companies , 1 being a plumber 2 being a builder and 3 restorrex so both the restorrex compan… read more
Leon
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I had a leak in my bathroom on 4th July 2018 and I notified
Hello. I had a leak in my bathroom on 4th July 2018 and I notified my home insurance -RACT on 5th July as my plumber told me it was a claim for the damage caused to floors, wall and vanity. An assesso… read more
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My query is in relation to a water damage claim at our
Hi there My query is in relation to a water damage claim at our property. It happens to have originated in the tap ware in the shower. I escalated the claim to the insurers IDR and have been refused h… read more
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Leon
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I am currently going through a claim with my insurance
Hi, I am currently going through a claim with my insurance company for a leak from my toilet that ended up lifting the floor boards in the hallway. The leak wasn't visible from the toilet as it went u… read more
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I live in the ACT.I had a herringbone floor in May 2016
I live in the ACT.I had a herringbone floor laid in May 2016 shortly after it started to buckle and in some areas lifted. my insurance company found no leaks and refused a claim … read more
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Leon
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Nine years ago we had our house renovated one of the areas
Nine years ago we had our house renovated one of the areas was the bathroom, we had a new shower put in approx 2 years ago we noticed a water patch on the floor of the wardrobe next to the bathroom in… read more
John Melis
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Bachelor's Degree
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I've got a problem relating to my builder. Victoria
Hi, I've got a problem relating to my builder. JA: What state are you in? It matters because laws vary by location. Customer: victoria JA: Has anything been filed or reported? Customer: yes JA: Anythi… read more
John Melis
John Melis
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We have processed a claim in with Gio Insurance regarding a
Hi Pearl My name is***** we have processed a claim in with Gio Insurance regarding a broken pipe which has coursed damaged to our bathroom floor, which has created a hole in the bathroom floor, We hav… read more
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Madam , I own a 21 year old unit in Terrigal , NSW. Recently
Dear Sir/Madam , I own a 21 year old unit in Terrigal , NSW. Recently I discovered the "wet " area in the bathroom is limited to the shower area , which had a shower screen 18 months ago. I had the ba… read more
Leon
Leon
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Master's Degree
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I have a question regarding a leak in the apartment below mine
I have a question regarding a leak in the apartment below mine in my complex. The leak seems to stem from my shower, possibly the pipe from the drainage, however, it is unclear. Soon after I bought th… read more
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Leon
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Master's Degree
33,424 satisfied customers
I have had an insurance claim valid since May last year with
I have had an insurance claim valid since May last year with Suncorp Metway for water damage in our ensuite bathroom. We were advised the damage would not be repaired under our policy, upon reading th… read more
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We have ongoing water issues in our unit that Body Corporate
We have ongoing water issues in our unit that Body Corporate seem reluctant to resolve. Just as a background for you. Our first concern about the water in our walls was expressed to Body Corporate by … read more
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We had building work done on our house which included plumbi
We had building work done on our house which included plumbing in an additional toilet. The plumbers told us they would get Council approval and went ahead and installed. Turns out we had a joint sewe… read more
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Brisbane-Lawyer
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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