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On 18 May I attended Optus Port Macquarie store to have 2
On 18 May I attended Optus Port Macquarie store to have 2 mobiles switched from Telstra to Optus. Only one number has switched with mine still under Telstra with no opportunity to receive calls or tex… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,611 satisfied customers
Im looking for some advice on a situation im facing with
Im looking for some advice on a situation im facing with optus … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,611 satisfied customers
We joined optus at a store in Southland. We moved from
Hi We joined optus at a store in Southland. We moved from telstra to get new phones (with QR codes etc) and to save on broadband. We didn't receive the Optus contract they said they would be sent to u… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,611 satisfied customers
My husband and I changed service providers on our mobile
Second opinion] My husband and I changed service providers on our mobile phones 3 weeks ago from Telstra to Optus. We received the new Sim cards for both phones promptly but have been unable to get th… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
I. Quee. Qld. I have received a bill from Vodaphone I am
I have received a bill from Vodaphone I am questioning… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I having a problem with Optus re the nbn connect and porting
I having a problem with Optus re the nbn connect and porting my number from TELSTRA I First applied in July Optus cancelled it. Without informing me. Ithem went back to yh I'm August and restarted the… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I used my friends phone Loretta -Durant Optus 07 41889601 to
Hi Deborah, my name is***** & I used my friends phone Loretta Cooper-Durant Optus 07 41889601 to enter a Quizzline contest, after answering 29 of the 30 questions correctly just before the last questi… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I Lesley am trying to change my Optus phone due to an issue
I Lesley Moore am trying to change my Optus phone due to an issue I had during my stay in North Queensland, now wish to change to Telstra & keep my current phone number, I have been passed from Optus … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,611 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have just recently changed from Telstra NBN to Optus NBN
I have just recently changed from Telstra NBN to Optus NBN with a phone line, since it has been repeatedly adverised that everything is going to be turned off. I did this from the Optus store they gav… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,611 satisfied customers
Im a with optus pay from my account. now Telstra has/is
Im a with optus pay from my account. now Telstra has/is sending me an acount the same amount as OPTUS i HAVE TRIED TO GET THIS SETTLED THAT i ONLY HAVE ONE PHONENUMBER WITH OPTUS. iM 86 YRS OLD TOO HA… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have prepaid Telstra for internet service on an I pad I
I have prepaid Telstra for internet service on an I pad I have $1590.00 credit I have contacted them numerous times We have until 2019 to use this credit but they will only allow 12 gigs of data a mon… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Earlier in the year Telstras marketing arm rang my home in
Earlier in the year Telstra's marketing arm rang my home in the evening. During that time I was very ill and on chemotherapy for cancer following surgery. I had my home phone with Telstra and simply h… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I recently contacted telstra to enquire about changing over
I recently contacted telstra to enquire about changing over to them for my home telephone & ADSL internet capped at $140 per month. I provided my details (street address and phone number for them to c… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Good morning. In a nut shell, here is my problem; I purchased
Good morning. In a nut shell, here is my problem; I purchased an Optus Prepaid mobile phone in Fed 2010 for my son. This number/account was in my name, and I produced the relevent and required identif… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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