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We had booked a European river cruise through calandra
Hello. We had booked a European river cruise through calandra travel agent in 2019. Due to Covid it's was deferred to 2020,2021,2023. If we voluntary cancel, $1800 per person will be held as a future … read more
John Melis
John Melis
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Bachelor's Degree
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We were booked to go to Perth on a Qantas flight, March 2020
We were booked to go to Perth on a Qantas flight , March 2020 and paid $692:14. Due to Covid, the flight was cancelled . We were given a credit note with a reference number. We have been unable to tra… read more
John Melis
John Melis
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Bachelor's Degree
35,083 satisfied customers
I am trying to get a refund of a trip initially planned for
I am trying to get a refund of a trip initially planned for Sept, 2020 to Norway. As I was ill last year and my doctor has now said that I can't travel overseas for the foreseeable future I have been … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
Purchased tickets via Ticketmaster in April 2021 then was
Purchased tickets via Ticketmaster in April 2021 then was scheduled to Jul 21 then moved Oct 21 and then scheduled to 6 Feb 22 total $600 was paid But Tickmaster states we were given a cut off date an… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
Non refund of travel. We had a Uluru with Jeccia Mauboy
Non refund of travel. We had a Uluru with Jeccia Mauboy booked last Feb 2021. We paid the balance in Augiust 2021. Total cost was $7,998 fully paid with Imagine Tours. They cancelled the trip but said… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
We live in NSW, and secured #2 rail travel tickets via 20%
We live in NSW, and secured #2 rail travel tickets via 20% deposit $1200 to undertake an Indian-Pacific train journey from Sydney to Perth) via a Travel Agent Holidays of Australia (registered in SA) … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
We have a Amsterdam - Budapest cruise booked for 15 May 2023
We have a Amsterdam - Budapest cruise booked for 15 May 2023 with travel Hotspot meant to travel originally 8 April 2020. We have paid the full amount of $13,198. When COVID arrived they cancelled our… read more
John Melis
John Melis
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Bachelor's Degree
35,083 satisfied customers
We are booked on the GHAN wth IMAGINE HOLIDAYS departing
Good morning, we are booked on the GHAN wth IMAGINE HOLIDAYS departing 16/10/21. Imagine holidays phoned yesterday to say due to border closure we cannot go. Their T&C's say if they cancel we are elig… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
We are a small tour company that arranged a tour to
We are a small tour company that arranged a tour to Madagascar for November 2020. Due to COVID the trip was postponed top November 2021. this change was accepted by the booked participants. The Madaga… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
Have a question about prepaid overseas holiday/Fights/travel
Have a question about prepaid overseas holiday/Fights/travel insurance, can you help with this???? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
We have paid $15,398.00 for a 42 day Round the World Trip
We have paid $15,398.00 for a 42 day Round the World Trip with Trip a Deal. Which was paid in full in advance in February 2019. Trip a deal would not cancel and we had no recall on our insurance due t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
We booked and paid for an European river cruise for July
We booked and paid for an European river cruise for July this year and due to the Coronavirus the cruise was cancelled. We pald A P T river cruises $13000 for this holiday and we asked for a refund. W… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
Nearly two years ago we paid a substantial non refundable
Nearly two years ago we paid a substantial non refundable deposit for a Arctic cruise with Aurora Expeditions departing early July 2020. Because of COVID-19 our trip has been cancelled, in Auroras own… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,083 satisfied customers
Follow Up] My friend and I booked and paid for flights,
Follow Up] Customer: My friend and I booked and paid for flights, accommodation and a cruise around Fiji. Flight center has said they can give us a credit for most but no refund. We paid $6,000 each a… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
My friend and I booked and paid for flights, accommodation
My friend and I booked and paid for flights, accommodation and a cruise around Fiji. Flight center has said they can give us a credit for most but no refund. We paid $6,000 each and our departure date… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
i have booked some flights with Jetstar over the internet for
i have booked some flights with Jetstar over the internet for November 24 - Adel - Melb, Melb - Hobart and return. Our travel companions' parents have been involved in a car accident and need care so … read more
Sean
Sean
Experienced lawyer
Bachelor of Law with First Class Honours
855 satisfied customers
Hi I purchased a holiday product from the holiday club in QLD
Hi I purchased a holiday product from the holiday club in QLD they promised me many things. I bought into it and paid on a loan $16,500 from the same company with an annual fee of $700. I found out af… read more
Brisbane-Lawyer
Brisbane-Lawyer
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Master
14,357 satisfied customers
My daughter and her boyfriend paid for a cruise package which
My daughter and her boyfriend paid for a cruise package which included flights to and from Barcelona via singapore and paris then cruising with Carnival magic - this was booked and nearly completely p… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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