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We had solar installed on our roof. They broke a roof tile
We had solar installed on our roof. They broke a roof tile and water entered into the ceiling. We agreed with the Electrician for us to re-plaster, paint and replace downlight and send him an invoice … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
Unsure what to do! After the storm back in Oct 2020 in
After the storm back in Oct 2020 in northern NSW I applied to insurance company for a claim the accessor stated it was maintenance but would fix interior. So after many months I finally got a roofing company to fix my roof but it still leaks after many times coming back they are now saying by the Forman that I should have been sold a new roof. They quoted to repair lead flashing, paint, coping tiles, and cover tiles with flex material which has bubbled I still have cracked tiles which they have painted over plus old colour where they have missed.I have been waiting for a response in writing to what they have done and what they need to fix it. So far they have siliconed tiles and I myself found where the rain is entering via the flashing. What can I do if anything? Or can you give an itinerary to follow to resolve my issues please. I do realise the past two years have been especially difficult even here at Northern NSW with the weather conditions and covid. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I haveba commercial shed, lease which the roof has been
I haveba commercial shed, lease which the roof has been leaking and very slowly being fixed, we have been unable to fully use the complete area and build our business due to the issues. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
My neighbour paid to have her roof repaired waterproofed and
My neighbour paid to have her roof repaired waterproofed and restored. The repair pointed out that the front of the roof needed to be replaced as part of the repair. When they 'finished she immediatel… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
On July 4 2020 following a water leak through the roof of my
On July 4 2020 following a water leak through the roof of my 1975 home I engaged Dean Barry, a licenced roof restorer to replace the original concrete tiled roof with new Colorbond steel sheets, to my… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I had the roof of my home restored (when the tiles need to
I had the roof of my home restored (when the tiles need to be recapped and remortared). The roofing contractor advised it would be a 2 - 3 day job requiring safety equipment, etc. His team also asked … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I have a home insurance question. WA. I am insured with
Okay I am insured with alianz. They have taken 18months over this claim. It is a claim due to storm and tempest that my roof leak. The put it out to dubcontracts who supposedly fixed the leaking. My kitchen and laundry roof leaked. Both were supposedly fixed. Last winter the same leak in my laundry started again. During this time they have had three inspectors on my roof and numerous tradesmen. They decided that the second leak was a new claim which I desputed. So they sent another roof inspector out to check on my roof. He found that tbe instalation of a Evaporative airconditioner waz to blame and that there are 20 cracked tiles. They are now daying it is a new claim and before they will do any work I have to fix the maintenance required. The 20 cracked tiles and the required matenance of the evap aircon. My question is. Shoukdnt tbey be asking the people who put the evaporative air con in insurance to pay for the damage and the first examiner of my roof found only 2 cracked tiles and one that had been siliconed. Their workers ate the only other people who have been on my roof and cracked the tiles so shoukd not the insurance company replace them. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I'm insured with APIA.As a result of a problem caused by a
I'm insured with APIA.As a result of a problem caused by a burst in a downpipe during a storm, we had water flooding through one ceiling area. When processing this insurance claim, APIA ordered a roof… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
We recently built our new home and purchased a roof from
Hello, we recently built our new home and purchased a roof from Bristile, Brisbane. We purchase it according to their advertising brochure which showed a very straight roof with clean lines and very s… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
Back in January 2016 I had a leaking balcony at our private
Back in January 2016 I had a leaking balcony at our private residence. I engaged a builder to strip the existing balcony and had him relay Hardies scyon exterior flooring and he installed it as per the suppliers specifications. I then engaged a tiler to give me a quote on waterproofing the decking and laying of tiles (which I supplied the tiles). He inspected my balcony and I was told that he could undertake the job which included supplying and installing a waterproof membrane to balcony area, expansion joints and supplying of all other materials to complete the job. He undertook the works in March 2016. In June 2017 we had heavy rain on the Saturday, the following day there was water dripping from the underside of the balcony in numerous places and also water leaking through the down lights. I went back to the tiling place where I purchased the tiles and who gave me the name of the tiler to use and they advised he no longer lived in the area and had moved interstate. I finally tracked him down in September 2017 and I sent him an email. I did not get a response until January 2018 when I contacted him again. I explained the situation and he directed me to the web page of the waterproofing membrane that he used. I then contacted this company by email. I received a call back approx a week later and I explained my situation. The rep of the company asked me to contact the tiler and ask him what process he undertook in regards ***** ***** laying and sealing of tiles to which the tiler has not responded yet. During this time, in Dec 2017 I contacted another company called Megaseal who came down and inspected the balcony. They advised that the membrane had failed and there were cracks in the grout where moisture had penetrated through and also inadequate sealing around the perimeter of the tiling. I obtained a quote which is $11,000 and they can repair it by removing the grout and injecting a latex solution into the joints and then regrouting with waterproof grouting. This comes with a 2 year workmanship guarantee and 25 year product guarantee. Because time is of the essence and the more rain we receive the more damage is occurring, I want to engage Megaseal to repair and rectify the problem. If I pay a deposit by this Friday 2/2 they can start the works Monday. My question is - if I engage Megaseal to go ahead have I got any financial recourse from the tiler and/or manufacturer; or if by engaging Megaseal waiving my rights for any compensation? Thanks Rob Masut … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I've got a problem relating to my builder. Victoria
Hi, I've got a problem relating to my builder. JA: What state are you in? It matters because laws vary by location. Customer: victoria JA: Has anything been filed or reported? Customer: yes JA: Anythi… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
34,461 satisfied customers
I red roofers, and Richie, to fix my roof because of damagae
I hired roofers, Lance and Richie, to fix my roof because of damagae due to high winds and rain. I paid them over 10 thousand dollars to retile my roof and paint it. Also to add down pipes, flashing a… read more
James D. Ford
James D. Ford
Solicitor
1,600 satisfied customers
Our roof continues to leak and it is to do with a faulty lining
Our roof continues to leak and it is to do with a faulty lining material / technique used by the builder. The house is past the 7 year insurance period. I have a copy of a letter the builder wrote to … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I asked Roof Seal (melbourn) to repair a leak on my home. The
I asked Roof Seal (melbourn) to repair a leak on my home. The sales rep advised me to have the roof restorated which i agreed to. The work to be done, was Clean, replace broken tiles, rebed and point … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We had a builder renovate our upper story bathroom with a sky
We had a builder renovate our upper story bathroom with a sky light 14 months ago. After the renovation the roof leaks into the shower recess when it rains. We have paid for the renovation. We have sp… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I have continuing problems (2 years) with a leaking roof. The
I have continuing problems (2 years) with a leaking roof. The Property Manager is notified every time this occurs. They assure me this information is passed to the Body Corp and the Landlord.The Prope… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
HiMy husband and I own the ground unit of a resort complex
Hi My husband and I own the ground unit of a resort complex with approx 40 other units in this complex. Two days ago we found our lounge carpet soaked (we have had heavy rain for previous 24 hours). W… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I am looking at trying to recover some costs from my solar
I am looking at trying to recover some costs from my solar power installation company. I installed a 1.53W solar power system that cost me $18,000 in July 09. there was a 6 month delay due to the elec… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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James D. Ford

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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