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I purchased a new iPhone 8 on eBay with 12 months warranty,
Hi I purchased a new iPhone 8 on eBay with 12 months warranty, after a few months it stopped working, its been about 6 months and I still haven't got the repaired phone back. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
RETURN POLICY Our policy lasts 14 days. If 14 days have gone
RETURN POLICYOur policy lasts 14 days. If 14 days have gone by since your purchase was delivered, unfortunately, we can't offer you a refund or exchange.To complete your return, we require a receipt or proof of purchase.To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Order cancellation/change:All orders are final and cannot be cancelled upon checkout. Should you wish to make changes (ex. change in sizes, colors, etc.) please contact us at***@******.*** immediately before we ship them out.We are not responsible for any error in the delivery address.Refunds/Order return (if applicable):To be eligible for a refund or exchange, you must first email us within 14 days of receipt of the product to***@******.*** with photos of the damaged items. Upon receipt of the damaged item, we will send you a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.Please contact us at***@******.*** so we can send you our return address. Once the item is inspected we will refund you within 1-5 working days. You can also opt for store credit if you wish, the choice is yours.Late or missing refunds:If you haven't received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you've done all of this and you still have not received your refund yet, please contact us.Lost or stolen packages (if applicable):ameliasaustralia.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, ameliasaustralia.com will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.Shipping:You will be responsible for paying for your own shipping costs for returning your item. Shipping costs aren't refundable.Once your returned item is received, we will issue you a full or partial refund of the purchase price.Refund policyWe have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.To start a return, you can contact us at***@******.***. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at***@******.***.Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approve … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
I am nervously inquiring re my son, aged 25. I need closure
I am nervously inquiring re my son, aged 25. I need closure and know that some insight would help him after 5 years. At age 20 he had hardly played AFL and was rookied to Fremantle. ca 6 weeks later w… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
I bought a device through Logitech. Upon plugging it in the
I bought a device through Logitech. Upon plugging it in the device started sparking, and smoking. I unplugged it immediately as soon as I saw the flame. I rang them and took photos as requested but th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
I neville fry paid $95 dollers for a rom knee brace for my
I neville fry paid $95 dollers for a rom knee brace for my wife at bro***** ***** hospital the top clip is faulty and broke my wife went to see them today to have her brace replaced. Tegan my wife cam… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
I have purchased a boat and trailer from Apex Marine in NSW.
I have purchased a boat and trailer from Apex Marine in NSW. The trailer is illegal and cannot be registered in Qld. The salesman has pink slipped it and then used that to register it in NSW. However … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
We were booked on a flight to Bali in early April this year
Hello Pearl, we were booked on a flight to Bali in early April this year (Easter). Due to the start of the world wide spread of covid 19, we contacted Jetstar & were advised that we could defer our tr… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
I have lodged a bullying and harassment complaint to my boss
I have lodged a bullying and harassment complaint to my boss about one of her colleagues and she has forwarded it to HR who and now going to commence a formal investigation. I want this to cease and n… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
Lm in Australia (Tasmania) l'm extremely worried about my
Hi Pearl, lm in Australia (Tasmania) l'm extremely worried about my daughter's situation. She is 47, has 3 children - eldest indepenent- at uni. Two teens alternate wk about between both parents - the… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,100 satisfied customers
Written off vehicle question and market value motor crash
Written off vehicle question and market value motor crash property question. … read more
John Melis
John Melis
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Bachelor's Degree
35,100 satisfied customers
I am writing and very sorry about a possible law case which
I am writing and very sorry about a possible law case which I have not yet found a lawyer for. I have been hurt as well and possibly the other nation, terribly. My pension and money coordination skill… read more
kmslaw
kmslaw
Special Counsel
Bachelor's Degree
215 satisfied customers
My license got disqualified in 2013 years. However,
My license got disqualified in 2013 for three years. However, my wife Is pregnant and due on 8/6. It is very inconvenient for me to look after my wife without having a license to drive a car. I would … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Leon. I am Australian and my partner has just been granted
Hello Leon. I am Australian and my partner has just been granted a 801 defacto partner visa after living here for the past 18 months. We also have an 18 month old son who is Australian and was born he… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
how are you. I have signed a contract of sale of real estate
Hi how are you. I have signed a contract of sale of real estate 3 years ago. This is a long settlement contract. At same time , I also signed a agreement with My Bahay Now Pat Ltd (ACN ********* . The… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I just need some information about a consent order. Me and
Hi I just need some information about a consent order. Me and my partner we have already a consent order in place. We decide to stay married and we don't need a consent order anymore so can we stop ex… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
I have recently purchased a business, and I am finding out
I have recently purchased a business, and I am finding out now that they have overstated the business profit in their P&L statement by not declaring certain expenses. What can I do about this?… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
To whom it may Concern I am ***** *****, I am currently
To whom it may Concern I am ***** *****, I am currently living in Melbourne Australia. I am a New Zealander by birth. I need some legal advice regarding my Mothers will and estate. My sister ***** ***… read more
James D. Ford
James D. Ford
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1,600 satisfied customers
Do severance issue damages arise when land in Queensland is
Do severance issue damages arise when land in Queensland is traversed by high voltage power lines of substantially higher voltage and substantially higher towers, and what amount of damages can the la… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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