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We are (William) and Lynnette Davey. In 2018 we paid a
We are (William) Ross and Lynnette Davey. In 2018 we paid a travel company called TripaDeal just over $9000 for an overseas holiday to be taken in 2019. Along came Covid19 and everything was cancelled… read more
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A freind and I had booked a holiday through Discover
A freind and I had booked a holiday through Discover Australia tours Which in volved travel on the Indian Pacific to Adelaide. Becuase of COVID-19 this was eventually cancelled. We rebooked to travel … read more
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We live in NSW, and secured #2 rail travel tickets via 20%
We live in NSW, and secured #2 rail travel tickets via 20% deposit $1200 to undertake an Indian-Pacific train journey from Sydney to Perth) via a Travel Agent Holidays of Australia (registered in SA) … read more
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On the 19th September I paid outback spirit for a cape
On the 19th September I paid outback spirit for a cape wilderness adventure cairns to cairns to start sept 1st 2020 because of COVID it was cancelled they refused to give a refund and it is cancelled … read more
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We booked an overseas trip in 2019, the trip was to depart
Hi, We booked an overseas trip in 2019, the trip was to depart in May, 2020, but due to COVID the trip did not proceed. We had already payed the full amount, 120 days from departure, the trip was cancelled after this. The travel company offered to delay the trip till may, 2021 this also has now been delayed because of the ongoing COVID problem. The travel company has offered us credit to travel on other tours in Australia and New Zealand which we do not wish to do … read more
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In 2019 I booked and paid for a trip to Croatia departing 28
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I don't know if you can offer any advice. I booked a holiday
I booked a holiday to Scandinavia through Trafalgar Tours (Aust) Pty Ltd. The tour and airfares were subseqently cancelled due to Covid-19. Trafalgar tours have organised a credit for their Trafalgar tour in Scandinavia but there has been no response from Trafalgar regarding the return airfares. I was encouraged to book my flights (Thai Airways) Perth-Scandinavia-Perth through Trafalgar in case the tour was rescheduled and it would be easier for both tour/flights to be moved to another departure date. Thai Airways have advised that any discussion regarding a credit or rebooking the flights must be done through Trafalgar Tours. However, in two months I have had no response to emails and two phone calls. I am dealing with the Sydney office of Trafalgar tours. Thai Airways will not enter discussions with customers who booked flights through a travel agent. The flights were due to start 1 June 2020 and still no confirmation from Trafalgar Tours. What can I do? I live in Perth … read more
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My friend and I purchased a trip to Japan in July last
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Am I entitled to a full refund if a tour operator cancels my
Hi there. Am I entitled to a full refund if a tour operator cancels my tour to Japan this coming May? They are saying I may not get all of it back as they have paid non-refundable payments for group b… read more
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I am currently living in Sydney and have just been granted
I am currently living in Sydney and have just been granted the age pension. For the past 10 years I have been living in Australia and traveling to Thailand for extended periods of time on a Thai Touri… read more
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I have had a claim rejected by Cover More. Travel insurance
I have had a claim rejected by Cover More. Travel insurance was taken out in March 2015 to cover cancellation ($10 000). My husband had cancer and was being treated i.e. for the last 7+ years. Travel … read more
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I have had a claim in to travel insurance of money paid
I have had a claim in to travel insurance for refund of money paid for an overseas trip which I had cancelled due to illness. I have done everything asked by the insurance company ,doctors certificate… read more
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I am with Vodafone AU but am currently working in Japan. I
I am with Vodafone AU but am currently working in Japan. I have a 1gb data bundle on my account per month, and wilst I do go over this and experience a high monthly bill (approx $1000-$1500 per month)… read more
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Hi, Where to begin, last October 2012 I booked my wedding
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Im injured and seeking refund for a bicycle tour paid
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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