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I am having a major problem with Qantas. I'm trying to
I am having a major problem with Qantas. I'm trying to reboot 3 flights that were deferred from July 2020 and I was given flight credits. However the Qantas website refuses to allow me to use these on… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,699 satisfied customers
Are Flight Centre v Qantas refunds a Federal or State
Are Flight Centre v Qantas refunds a Federal or State Ombudsman issie. I am in Victoria … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,699 satisfied customers
I have been fighting for a refund of flight costs, for a
Second opinion] I have been fighting for a refund of flight costs, for a flight to Bali for a wedding on. April 19th, which is now impossible. The amount involved is $3472.00. I have just recieved an … read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
I lodged a travel insurance claim and it was rejected on a
Hello! I lodged a travel insurance claim and it was rejected on a technicality. I accidentally left a suitcase behind after being very sick in St Petersburg, Russia. I vomited in the taxi on the way t… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
On Thursday 20/12 /18 had a flight from Laverton to Perth
On Thursday 20/12 /18 had a flight from Laverton to Perth with Skipper airline which was to be in Perth at 8.45am to connect with a 10.30 Qantas flight Port Hedland that was booked over a month ago. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,699 satisfied customers
Recently i booked a business class trip through a travel
recently i booked a business class trip through a travel company from Canberra to Hawaii, on to San Francisco and then home. When we arrived at Canberra airport we were advised we would not make out c… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
I bought a ticket to fly to South Africa in December.
I bought a ticket to fly to South Africa in December . Melbourne to Johannesburg . There is only 1 hr between landing in Sydney , finding the international lounge , clearing customs and boarding the international flight . I asked for an earlier flight from Melbourne to Sydney , and although they state there is a $75 penalty for changing flights , they want $300 to change the 2 tickets to an earlier domestic flight . I can get the earlier flight at half the price direct from Qantas , but Flight center have said the inetrnational flight will get cancelled if I do not bored the Melbourne flight as purchased . … read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
My wife and I have planned a holiday to the East Coast and
Hi, My wife and I have planned a holiday to the East Coast and have booked and paid for a number of hotels and airlines. Since booking I have suffered a major heart trauma and am unable to travel. I h… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
I am in NSW. I will type in my issue for you I am employed
I will type in my issue for you I am employed by Qantas as a long haul flight attendant. I have been with them for 22 years. I have been off work since May 2017. I had previously had cancer and recovered by a side affect was a lymphodemia in my right leg. I was unable to go back to work and all of my absences are covered by Dr Certificates. In that time I have had numerous Managers, In June Qantas offered voluntary redundancies which was a two step process. I completed step one but not two due to my illness. I have had no contact from Managers at all. Two months ago I was put under a new Manager. She demanded a meeting and I attended. I produced two Dr Certificates stating I was fit to return to work but in a non flying role. My manager focused on the word 'mental' I have no clinical cognitive condition but she has been onerous in allowing me back to work. She has not met many of the Qantas policies in dealing with me. She now wants me to see a Qantas Dr in February and will not allow me to go back to work. I have not been paid since May 2017. I need some urgent advice and help as Qantas are not providing me with a duty of care and denying me the chance to return to work … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,699 satisfied customers
Travel claim. Qantas plane had mechanical fault so we were
travel claim. Qantas plane had mechanical fault so we were turned around and had to stay in Sydney overnight and fly again the following day. i was out of pocket for ~$1k but my travel insurance compa… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,699 satisfied customers
I've encountered difficulties with domestic airline travel
Hello, I've encountered difficulties with domestic airline travel with all airlines: Qantas, Virgin and Tiger all state that the height of my electric wheelchair (93cm) is 9cm too tall for the aircraf… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
how to get a refund from a tikets brougt from fligth centre
how to get a refund from a tikets brougt from fligth centre internet in australia ,because i could,nt use because they change the departure hour, and i arraived to perth airport lather , because i d,n… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
My defacto partner has received information from child support
My defacto partner has received information from child support agency which indicates that his ex wife has been accessing his Qantas frequent flyer account online, and viewing his flights. He has had … read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
Good afternoon,Qantas. I called last week to make a booking
Good afternoon, Qantas. I called last week to make a booking for a return ticket from Brisbane > Darwin > Brisbane only to be told that my 230,000 frequent flyer points had been cancelled 6 mont… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
Recently I was travelling with my wife in South America on
Recently I was travelling with my wife in South America on Qantas tickets when we received a message that our school age daughter had been hospitalized in a serious condition with meningities and we s… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
Had credit cards upgraded without requesting it from the bank,
Had credit cards upgraded without requesting it from the bank, the original card was linked to Qantas Frequent Flyers Points, the replacement cards are not and they never expalined this when we reciev… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
In 2008 my partner and went to QANTAS Business Centre in Brisbane
In 2008 my partner and went to QANTAS Business Centre in Brisbane to get travel advice and buy 2 x round the world tickets (USA, England, Greece and South Africa) the cost being about $10,000 for flig… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
while travelling in South America with grandson, our bags containing
while travelling in South America with grandson, our bags containing passports,cash,cameras,credit cards etc were stolen by a man pretending to be a security person. My claim has been denied by RACV t… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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