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I currently have an insurance claim in progress with my
Hello, I currently have an insurance claim in progress with my insurer regarding storm damage to my ceiling. The storm event happened at beginning of 2022. The work was assessed twice, I have signed t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
I'm renting in housing and I had a leek and now mould is
I'm renting in housing and I had a leek and now mould is growing its been ongoing for 2 years I've had to pull up carpet as it was saturated and my son has asthma I'm not healthy as it is,the dr is worried I have emphysema and it's not right we have to live in this mess I called housing again today and sending pictures they are calling me back what can I say what are my rights please help … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
My elderly parents house was severely damaged by fire May
My elderly parents house was severely damaged by fire May 16th 2021. Most builders believe it should be demolished but yet engineer said it's a repair job. Can we ask for a second opinion from another… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
The apartments above me and next to me had a water leak @10
Hi, the apartments above me and next to me had a water leak @10 months ago. I was not notified. The tenant next door complained of mould. Builders fixed windows, skirting boards, pipes, removing throu… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
I have been in my rental since 13 April 2021. I started
I have been in my rental since 13 April 2021. I started living in it from 17 April 2021.I discovered mould in the Rental (which upon review of photos taken for the condition report was already there) … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
On 28th March 2021 the main water pipe burst at the road at
Hi, On 28th March 2021 the main water pipe burst at the road at***** New Auckland, council workers came to repair the pipes. But the water flooded in our downstairs house. Council workers called the c… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
I have an issue with the Real estate looking after my home
I have an issue with the Real estate looking after my home ,about 13 yrs ago i left my home to travel around and be a bit closer to some family members. Anyway the house is in NE Victoria and i am cur… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
Ely i am a tenant there has been damage been done to bath by
Hi Ely my name is ***** ***** am a tenant there has been damage been done to bath by shower nozze … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
The property behind my house was demolished, after smashing
The property behind my house was demolished, after smashing a large slab of concrete in the back yard cracks appeared in my wing wall. The builder claims he will fix it if I have proof it was not ther… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Water is coming into our unit from common property (walls,
Water is coming into our unit from common property (walls, windows, roof and has destroyed the hobs) - this is against the Water and OC Act. Builders and flood tests say balconies are not to blame, bu… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I am in the process of claiming for damage to my house
Hi Pearl my name is***** am in the process of claiming for damage to my house caused by 2 cars. I provided a quote from my own builder to request a cash settlement so I can rebuild my house. My insura… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
I have a rental property at Elanora on the Gold Coast which
Hello Pearl Wilson, I have a rental property at Elanora on the Gold Coast which has been insured via the same broker since purchase 10 - 11 years ago.During cyclone Debbie March 2017 a large amount of water damage took place so I submitted a claim to the insurance company who have had several assessors an engineer and 2 builders in what has become a long ongoing process. The broker informed me of the following info today by email I have been asking about the loss of rent part of my policy but as you can see Good Afternoon Harry,Please find email below from the assessor on your claim.Virtually the only way the loss of rent can be claimed, is if the claim is accepted in the first instance.If you require the place to be repaired to prevent the loss of rent, I would probably advise you organise required repairs while waiting for the insurers response as it is not looking to be likely the claim will be covered due to most of the damage being “over a period of time”.I will ensure I update your account manager upon her return, she is currently on annual leave. Personally, I still believe some portion of the claim should have been accepted with the current policy but the engineer, assessor and insurer believe otherwise.On top of the review with your account manager next week, I have scheduled an appointment with our Claims Manager tomorrow to see if there is anything we can push back on with the insurer.I appreciate your patience Harry, and hope you had a good weekend.Best Regards,Bec SlatteryClaims OfficerLEA Insurance BrokersABN 58 523 762 917 l AFSL 241418P (07) 5538 8988F (07) 5592 3470 ***@******.*** … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
Am facing a continual unresolved problem with a very well
Am facing a continual unresolved problem with a very well known insurance agency . Problem of water coming into house every time it rains starting with big "rain event"in beginning of December. Contac… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,643 satisfied customers
Hi Leon.I'm wondering what are the next best steps for us to
Hi Leon.I'm wondering what are the next best steps for us to take in regards ***** ***** 'legacy' Insurance claim. We were told the wrong information by our Insurance Companies assessor - an employee … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have had a duplex build and within a few weeks of completion
I have had a duplex build and within a few weeks of completion the roof leaked and caused damage to the property. I have had a insurance builder give me a report detailing a the roof wasnt sealed prop… read more
Patrick H.
Patrick H.
Lawyer
5,422 satisfied customers
Hello, My husband is a builder and is rectifying a leak
Hello, My husband is a builder and is rectifying a leak in a house he built for a client. There has been some mould grow on the plasterboard that is being replaced. My husband has retained a mould exp… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
our bathroom in a flat is damaged by water and an insurance
our bathroom in a flat is damaged by water and an insurance claim (strata insurance) has been offered that no reputable company can match and give a guarentee for patching it up as the mould is extrem… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Hello we have experienced a protracted and mismanaged
Hello we have experienced a protracted and mismanaged insurance claim for a house rebuild after flooding in 2008 there are numerous instances where the company has breeched its own disclosure document… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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