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Answered in 1 minute by:
3/11/2021
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 36,970
Experience: Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts
VerifiedHello, I’m John Melis, a solicitor in Australia, and I’ll be helping you with your question today.
As the flower service was not handled properly, you will be able to raise a claim in the Queensland Civil Administrative Tribunal for the Return of Your Monies.
I would start with the letter 1st to the requesting a refund. If they do not pay the refund, then you can raise a claim in the tribunal.
The Queensland Civil Administrative Tribunal "QCAT" is perfect for meditating disputes. It brings parties together to discuss the issues involved.
In most cases, the matter will settle.
You can download the application from the tribunal website.
The following link will assist you further:
www.qcat.qld.gov.au
You draft the complaint in numbered order, detailing the issue and what action you have taken to rectify the matter.
There are help menus on the website that will help you complete the application.
After you lodge your application, you will receive an email from the tribunal with the next steps to action.
I hope I’ve provided the information you were seeking. If you need more help, please let me know so l can continue to assist you.
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