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I purchased a new Mazda BT$) in 2017 the infotainment unit
I purchased a new Mazda BT$) in 2017 the infotainment unit (* radio, Hands free mobile phone disc player etc) has not operated since the first day I purchased the vehicle . Over 3 1/2 years I have rep… read more
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My car is under warranty and my mechanic is finding that through the diagnostic reader that there is something wrong with it. I have taken it to Mazda twice and they say no that there is not, when cle… read more
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I took my car for service at my local Mazda deler and parked my car in front of the reception around 8 in the morning and was told my car will be ready at 1. However I got a phone call around 12 and t… read more
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I am not sure what I have to do, but I have had some really
Hi, I am not sure what I have to do, but I have had some really poor dealings with the Mazda Support Team at their Headquarters about my Mazda Azamai CX-9 headlights. … read more
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This is a bit lengthy but will try. Mazda CX3 just 6months
Mazda CX3 just 6months old. 5,500km. Broke down on 4th January. Towed to McGrath mazda 5th January. Fuel pump problem. Unfortunately no parts in Australia. Supposed to arrive this week but will be another week. On 20 th January during a hail storm my car was damaged. McGrath mazda not covered by insurance to fix car as it's a weather event. Mazda Australia say it's not their responsibility if franchisee stores car outside. I have been back & forth & am getting nowhere. I have been a loyal mazda customer & am disgusted tgat no one is responsible. Can anyone help me please??????? … read more
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I have a Bt 50 2012 dual cab with canopy etc in Mazda
I have a Bt 50 2012 dual cab with canopy etc in Mazda Bayswater awaiting a new motor . Mazda Aust are getting back to me after several calls etc .Bayswater have had the car since Tuesday 7th Jan .Since then they have been asking Mazda Aust for assistance in fixing the car . Their initial response sent on Mon/Tueday to Baswater was they would not because the car was old. We then sent an email on Tuesday14th and spoke to Yasser (02 80044354 ) who said a case manager will get back to us in 2-4 days. … read more
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We bought a new Mazda 3, two years ago and there is an issue
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I have a Mazda car, fully owned, out of warranty for 5 years
I have a Mazda car, fully owned, out of warranty for 5 years old, 90,000km only, bought new. Last Friday I took it in for a scheduled service, to be told that my car is not safe to drive and it is grounded until my engine gets replaced, under Mazda warranty; a case number ***** raised and sent through to Mazda Australia. The case number ***** received Monday but nobody contacted me to manage my case. I was advised by the dealership where the service was performed, to get in touch with Mazda to discuss the case as they are more sensitive to customers ringing rather than service providers, which I did. … read more
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My grandaughter bought a second hand car( 2 yrs old) 6
My grandaughter bought a second hand car( 2 yrs old) 6 months ago which she paid over $14000. About a month ago it stated playing up and after 3 trips back to the dealership Mazda said they couldn't f… read more
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My Mazda 2 still under warranty has had the condenser go in
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2 months ago I bought a car from a car yard. We didn't get
2 months ago I bought a car from a car yard. We didn't get it for 2 weeks because there was a major fault with it. It stil doesn't work can we get our money back at all? … read more
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I bought a Mazda SP25in 2009 I am an elderly women so do not
I bought a Mazda SP25in 2009 I am an elderly women so do not use the car a lot it has only done 38000, I took it to get a pink slip and said to service garage chap that there was a noise at the back w… read more
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I'm having an issue with the nambucca shire council over a
hi, I'm having an issue with the nambucca shire council over a broken window on my car. Although i did not actually see the incident happen it is quite obvious what occurred. 20 photos were taken of t… read more
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There,I bought a Jeep Cherokee 2010 in March 2015 from
Hi there,I bought a Jeep Cherokee 2010 in March 2015 from Used Car Factory as a trade in. They got me warranty from National Warranty. Just before Christmas, I got the car serviced from Brighton Jeep … read more
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I bought a new Ford Fiesta in 2013, it is only 2 1/2 years
Hi my name is ***** *****, I bought a new Ford Fiesta in 2013, it is only 2 1/2 years old and has only 26,000 kms on the clock, it has been back for clutch and transmission problems 5 times now the la… read more
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Hi ! I Just bought a 2nd hand car 6 days ago, and I start
Hi ! I Just bought a 2nd hand car 6 days ago, and I start to have big trouble with it already. I don't trust the car anymore and would like to exchange it against another vehicle at car dealer I bough… read more
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I have had a burnt out starter motor in my 2006 Mazda replaced
I have had a burnt out starter motor in my 2006 Mazda replaced by a a mazda dealer outside of warranty. I had suggested to them before the repair that I believe the problem may have been caused by a g… read more
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Hi, I have a question related to car dealers obligations in
Hi, I have a question related to car dealer's obligations in Australia. I bought a new car in Nov 2007, and after short period of time I've noticed that the cruise control has repetitive faults. A few… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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