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I bought an airline ticket in 2019 but due to covid i could
i bought an airline ticket in 2019 but due to covid i could not travel in 2020 or 2021 .i was not aware that the ticket had an expiry date on it as i went to re book my ticket today ,so etihad will no… read more
John Melis
John Melis
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Bachelor's Degree
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Second opinion] My credit voucher relating to COVID lockdown
Second opinion] My credit voucher relating to COVID lockdown to attend AFL footy has been rejected. Apparently I was to use it before 2022 but 2021 we were locked down and no crowds allowed therefore … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I have two village gold class movie vouchers that expired
I have two village gold class movie vouchers that expired Nov 21, i sent a message to Village Melbourne HO advising them that due to Covid restrictions we could not use the tickets. Village advise me by email that they had extended expiry to March 2022 but I was not aware until i contacted them to us tickets in April this year. They advised that was too bad virtually and told me that they would not assist in anyway. is there anything you can do assist? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
We were booked - and paid $6630 for two - at Platinum level
We were booked - and paid $6630 for two - at Platinum level through Phil Hoffman for The Ghan to travel from Darwin to Adelaide. This was paid in full as requested on 16 November 2021. First booking w… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
I booked accommodation through AirBnB on 2nd Feb 2021 in
Hi , i booked accommodation through AirBnB on 2nd Feb 2021 in Broome from 3rd-30th September 2021. I paid $11,546.23 which was broken down into $2771.23 service fee and $8775 pre-paid accommodation. Due to not being allowed to travel to West Australia due to the WA regulations about Covid the accommodation had to be cancelled. The Host said that NO Refund was available ( even if they were able to re- lease ) Please could you advise re consumer law on this issue. Thank You ***** *****. We live in Victoria and were travelling to West Australia. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
Through VRBO STAYZ I booked a house at the Hawsberry River,
Hi through VRBO STAYZ I booked a house at the Hawsberry River, called Spencer, New South Wales for the 22 23 & 24th October 2021. I booked the accommodation and paid $$2,950.20 on 4th June 2021. Due t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
Tickets for Evergreen trip to Canada 2020. We postponed till
Tickets for Evergreen trip to Canada 2020. We postponed till July 2021 All cancelled because of covid pandemic. I do not wish to travel any other places now. Now we are told we have future travel vouc… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
We purchased vouchers and certificates with 241/Our Vacation
we purchased vouchers and certificates with 241/Our Vacation Centre in qsld. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
Leon? I received this email yesterday evening informing me
Good morning Leon? I received this email yesterday evening informing me of cancellation due to Covid. I choose, expect a full refund. My concern is the months, time it will take for my refund. I would… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We had a booking for today, 3 nights at Moolooba Mantra and
We had a booking for today, 3 nights at Moolooba Mantra and I booked on Wotif. We have came down with the flu and have been tested for Covid but results due Monday. We did not want to travel and infec… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
We Postponed our event in 2020 and offered customers 100%
We Postponed our event in 2020 and offered customers 100% credit vouchers or a REFUND - admin fees. If teams are choosing to now not attend our 2021 event can they request a REFUND? We are happy to ex… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
We made a booking with Jetstar and were unable to fly.
Hi, we made a booking with Jetstar and were unable to fly. Jetstar are refusing to refund our payment due to "Exceptional Circumstances policy" but their website states they offer refunds on level 4 r… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
As a result of the COVID 19 restrictions I have been issued
Hi Pearl My name is***** a result of the COVID 19 restrictions I have been issued a Credit Voucher as we were unable to fly overseas in April 2020. I wanted to use the Credit voucher to book flights a… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
We booked and paid for an European river cruise for July
We booked and paid for an European river cruise for July this year and due to the Coronavirus the cruise was cancelled. We pald A P T river cruises $13000 for this holiday and we asked for a refund. W… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
Victoria. I have purchased an airline ticket with Qantas, it
I have purchased an airline ticket with Qantas, it has been cancelled. I was receiving email from the company telling me to make a decision before the end of this month. Either a voucher for travel till 12 after booking ( which was August 2020) or a refund, with penalty. I didn't feel safe to travel to New York this year so chose refund. Since the airline had offered full refunds and today it has announced it will be extending the travel voucher to 2021. ..... I have not received an email confirming acknowledgment. My booking is still in the system, but crashes when I try and enter. Where do I stand ??? Can as they change their mind constantly.... ask for voucher instead so I do not lose money... I have tried to call .... I have been on the line for over 2 hours a couple of times.... I am very upset and feel cheated. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,121 satisfied customers
My husband and I flew with Jetstar at Christmas to Sydney.
My husband and I flew with Jetstar at Christmas to Sydney. At 11.30pm the night before we flew the airline rang us and told us the 6am flight was cancelled and they had rebooked us on a later flight t… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I recently booked a holiday to Egypt which is in October, I
I recently booked a holiday to Egypt which is in October, I rang the travel agent requesting we cancel our holiday because of the unrest in the Country, they informed me that they have heard from the … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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