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I purchased a Panosonic fridge on 28/10/20. It never worked
I purchased a Panosonic fridge on 28/10/20. It never worked properly, freezing food with in fridge compartment. On 18/11/20 the fridge compartment stopped working altogether. … read more
John Melis
John Melis
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Bachelor's Degree
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How are you. I bought 4K tv from Harvey Norman about 18
I bought 4K tv from Harvey Norman about 18 months ago and it cost me $1700 and I got extended Waranty product care cost me $250 do last week my young kids he's 5 years old and he got autism hit the tv screen I'll be honest the screen didn't brake or crack but the pixel burned there are lots of lines on screen so I called Harvey Norman customer support and I told exactly what happened so they said if they send me a technician to check the tv and the tv was physically damaged I have to pay extra for the technician and I asked how much cost for inspection they said don't know so please help I spend $2000 on tv didn't lasted 2 years … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,630 satisfied customers
I bought a75inch sony tv 3 years ago but have only installed
I bought a75inch sony tv 3 years ago but have only installed it in August 2020 .i14th nov the screen went black, no picture. called Sony ,they sent me a proceedurev to rectify which worked but one wee… read more
Leon
Leon
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Master's Degree
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I bought a Hisense TV from Harvey Norman which according to
I bought a Hisense TV from Harvey Norman which according to Hisense the TV is faulty...now Harvey are debating with me regarding a refund or credit to buy another Brand … read more
John Melis
John Melis
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Bachelor's Degree
25,691 satisfied customers
Back in late June I purchased an Office 365 subscription
Hi - my name is***** Back in late June I purchased an Office 365 subscription from Harvey Norman but the License Key they provided on the email does not unlock the Office programs to enable me to use … read more
John Melis
John Melis
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Bachelor's Degree
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My mother bought a laptop years ago from Harvey Norman for
Hello, my mother bought a laptop years ago from Harvey Norman for over a thousand dollars. THe laptop clearly does not perform and the retailer says there is no fault with it and refuses to give a ref… read more
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John Melis
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My father purchased a Westinghouse fridge 20 mths ago from
My father purchased a Westinghouse fridge 20 mths ago from Harvey Norman. It broke down 2 weeks. He went to Harvey Norman who redirected him to the manufacturer. They sent out a repairer last Thursday… read more
John Melis
John Melis
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Bachelor's Degree
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We brought a gas heater from harvey norman last year this
HI we brought a gas heater from harvey norman last year this year it's been aw … read more
Leon
Leon
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I bought aa Electric Reclining lounge from Harvey Norman on
I bought aa Electric Reclining lounge from Harvey Norman on 23/4/19. Over a month ago the recliner got stuck in reclined position. After about 3 weeks the motor was replaced,. It now reclines but makes a loud cracking noise and jolts when reclined. I went back to Harvey Norman and stated that there is a fault and would like a replacement. They refused and am still waiting for a repairman to come and have a look as to what the fault is. What are my legal rights? … read more
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John Melis
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Bachelor's Degree
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I have a complaint to make about Harvey Norman (Princes
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John Melis
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I have a question in regards to a consumer complaint. QLD.
I have a question in regards ***** ***** consumer complaint … read more
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Master's Degree
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I need some advise regarding an issue I have with Harvey
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John Melis
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Dishwasher bought 23/3/12 with an added 60month warranty.
Dishwasher bought 23/3/12 with an added 60month warranty. ******* say the warranty started when the dishwasher was purchased and is now ended. many other products were purchased at the same time with … read more
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I'm hoping you can help? i purchased a very expensive 2
hi pearl I'm hoping you can help? i purchased a very expensive 2 seater reclining lounge suite that was only just over 6 months old , the bottom seat and the back rest that recline have slumped and th… read more
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John Melis
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I brought a lounge suitee from harvey borman 3 weeks ago
hi my name is ***** ***** brought a lounge suitee from harvey borman 3 weeks ago paid 2500 for it is supposed to clip together there are 4 seats that clip together 3 do and one does not I have been in… read more
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We bought a Samsung ice maker fridge freezer which states it
We bought a Samsung ice maker fridge freezer which states it does CUBED ice, but we only get semi crushed or crushed. They say 'it may appear to look like crushed ice to the customer, but isn't' .....… read more
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My Wife and I bought a leather lounge suit from Harvey Norman
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Maurice
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Master's Degree
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I purchased a dining setting from Harvey Norman store in
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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