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We purchased a car from a used car dealer on the 13th of
Second opinion] We purchased a car from a used car dealer on the 13th of February and it has been found by a mechanic to have previously had a very bad repair job which deems the car dangerous and non… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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I purchased a car from grays online this week although I
Hi I purchased a car from grays online this week although I didn't inspect the vehicle I relied on there discription which when I went to pick the car up the damage was much worse than described. I pu… read more
John Melis
John Melis
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Bachelor's Degree
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My husband purchased a truck online from Victoria. He paid a
Hi my husband purchased a truck online from Victoria. He paid a diesel mechanic $300 to inspect the vehicle, the diesel mechanic said the truck was in good condition and only minor rust. Since then th… read more
Daniel
Daniel
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I won an unreserved Auction with Grays online which was for
Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Thanks ***** ***** Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had been a technical problem and they pretty much said bad luck they it and will transfer my money back ! I sent a couple of emails back to their customer care department telling them I was not happy with their deceit Auctioning goods they don't have and wanted the goods they had sold me . I received an email saying they would pass on my request a couple of weeks ago but I have received nothing more . Can you please advise me what I can do next ? Social Media ? 3AW ?Thanks ***** ***** Hi I won an unreserved Auction with Grays online which was for a brand new laptop which was one of many advertised and was sent a congratulations email then a conformation email then a conformation email showing payment and my receipt and saying my laptop was ready to pick up . When I contacted them to pick up they then informed buy their employee we have “ no laptops and I don't think we ever did have you will have to call customer care centre“ ! I contacted the customer department and said they had no idea what was going on and would call me back which never happened a couple of days later I received an email saying there had … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,625 satisfied customers
On the 3rd June I won a bid for a car on Grays online car
Hi, on the 3rd June I won a bid for a car on Grays online car auction. The car was documented to have a service history and be able to start. I organized an mechanic to pickup the vehicle, after I had… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
25,625 satisfied customers
I have some problems with Graysonline I bought a used car
I have some problems with Graysonline I bought a used car Captiva 2009 from the action website on 20th Nov. I did bid on a used car and I won it. And on 22nd Nov, I visited the auction place to pick i… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,630 satisfied customers
I have a problem with my fathers solicitor/executor. Dad
I have a problem with my fathers solicitor/executor. Dad passed away April 2018 r the solicitor put the property up for auction June 2019, settlement day was August 14, but the buyers didn't have fund… read more
Leon
Leon
Solicitor
Master's Degree
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My partner and I purchased a car from a second hand dealer
My partner and I purchased a car from a second hand dealer (Westside Autos Wholesale) 5 months ago. Since then we have had 9 problems with the car- and counting- that required mechanic intervention. W… read more
Leon
Leon
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Master's Degree
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We broke down in qid, we are in RACV roadside assist and
hi , we broke down in qid, we are in RACV roadside assist and they helped us bu sending a tow truck and putting us up and giving us a hire car. Unfortunatly we had trouble with the part, a shock absor… read more
Leon
Leon
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Master's Degree
33,199 satisfied customers
I privately sold a vintage tractor on gumtree. I live in
I privately sold a vintage tractor on gumtree. I live in Bairnsdale. The buyer came on a Saturday saw the tractor working and bought it. On the Monday he shipped it to his home in Bendigo. He asked fo… read more
Leon
Leon
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Master's Degree
33,199 satisfied customers
My son sold his car without a roadworthy, and a week later
Hi Pearl, my son sold his car without a roadworthy, and a week later the buyer came back begging my son to get a roadworthy for him, so he did. a week later the car has stopped working, and now the bu… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
I bough a car from Pickles Auction in NSW a couple of weeks
Hi I bough a car from Pickles Auction in NSW a couple of weeks ago. I noticed an issue immediately when I left the Auction. I have now taken the car to the dealership and they have told me there are s… read more
Leon
Leon
Solicitor
Master's Degree
33,199 satisfied customers
I have purchased a Hyundai iLoad vehicle from a used car
I have purchased a Hyundai iLoad vehicle from a used car authorised dealer approximately 3 weeks ago. Within the first week the 2 remote door lock keys stopped working. By the next week i noticed that… read more
Leon
Leon
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Master's Degree
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Hello, I sold a car this week. Customer rang off details
Hello, I sold a car this week. Customer rang off details posted on net. He expressed interest and requested a RWC. Car went to get a road worthy and guy couldn't complete that day as he didn't have ti… read more
James D. Ford
James D. Ford
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1,600 satisfied customers
Hi There, I had taken my car to the mechanics for repairs due
Hi There, I had taken my car to the mechanics for repairs due to clunking/metal scraping sounds coming from underneath. Was informed of what repairs needed and paid $560 for the following- 1/Front Lin… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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Bid and Won from Grays Online 1 - 6x4 box trailer no photo
Bid and Won from Grays Online 1 - 6x4 box trailer no photo attached. After winning the bid receid email "congratulating" on winning 1 6x4 box trailer severley rusted. When visually sighted to pick up … read more
Leon
Leon
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Master's Degree
33,199 satisfied customers
Hi there,i built a trailer to tow my race car,and decided not
Hi there,i built a trailer to tow my race car,and decided not to use it.so i put it up for sale.i guy came and looked at it for hours,and decided to bye it with no worrenty.he had a drarmer with it,an… read more
Leon
Leon
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Master's Degree
33,199 satisfied customers
Hi there... I have a legal question relating to Commercials
Hi there... I have a legal question relating to Commercials Comsumer affairs, we are a LMCT Used Truck Dealer, located in Melbourne Australia, we purchased a trucks from an Auctions in Adelaide SA, we… read more
Leon
Leon
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Master's Degree
33,199 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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