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I have an Australian overland tour credited because of
I have an Australian overland tour credited because of cancellation & when I tried to transfer to another tour with sister company they refused. Is this worth following up? … read more
John Melis
John Melis
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Bachelor's Degree
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We had booked a European river cruise through calandra
Hello. We had booked a European river cruise through calandra travel agent in 2019. Due to Covid it's was deferred to 2020,2021,2023. If we voluntary cancel, $1800 per person will be held as a future … read more
John Melis
John Melis
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How can I deal with discoveraustralia holidays when Emails
How can I deal with discoveraustralia holidays when Emails go unanswered, phone calls cannot get past a consultant because all supervisors are always purported to be busy, promised call backs never ha… read more
John Melis
John Melis
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Bachelor's Degree
35,024 satisfied customers
A freind and I had booked a holiday through Discover
A freind and I had booked a holiday through Discover Australia tours Which in volved travel on the Indian Pacific to Adelaide. Becuase of COVID-19 this was eventually cancelled. We rebooked to travel … read more
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John Melis
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We were booked - and paid $6630 for two - at Platinum level
We were booked - and paid $6630 for two - at Platinum level through Phil Hoffman for The Ghan to travel from Darwin to Adelaide. This was paid in full as requested on 16 November 2021. First booking w… read more
John Melis
John Melis
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In May 2020 we had afamily trip to France booked with Mat
In May 2020 we had afamily trip to France booked with Mat McLachlan Battlefield tours. We paid the required $10,415.05 in approx Nov 2019 as required. Due to COVID19 we have been unable to take this t… read more
John Melis
John Melis
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We are booked on the GHAN wth IMAGINE HOLIDAYS departing
Good morning, we are booked on the GHAN wth IMAGINE HOLIDAYS departing 16/10/21. Imagine holidays phoned yesterday to say due to border closure we cannot go. Their T&C's say if they cancel we are elig… read more
John Melis
John Melis
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Five of us prior Covid booked and paid for a trip up to the
Five of us prior Covid booked and paid for a trip up to the Northern Territory by going on the Ghan. we each paid $3200. Discover Australia refuses to refund us the money. we have not used any of the … read more
John Melis
John Melis
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Bachelor's Degree
35,024 satisfied customers
My sister and I booked a cruise through rock the boat for
My sister and I booked a cruise through rock the boat for October 2020. Due to covid the cruise didn't happen and we took a cruise credit for this year. This cruise has also been cancelled and we can'… read more
John Melis
John Melis
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Bachelor's Degree
35,024 satisfied customers
We have been trying to get a refund after cancelling a trip
We have been trying to get a refund after cancelling a trip booked with Discover Australia which included a trip on the Ghan to Darwin, accommodation and then flights back to SA. They were not helpful at any stage, although we booked a similar trip to Perth several years ago which was fine. When I finally decided to cancel, and could get in touch with them, they informed me that I would loose my deposit if I continued with the cancellation. This trip was scheduled for August and I have been trying to cancel it since the 5th of April. Can they take our deposit? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,024 satisfied customers
A river cruise we had booked to depart on 6 May, 2020 was
A river cruise we had booked to depart on 6 May, 2020 was cancelled by Scenic Tours due to Covid. Scenic are using their Force Majeure clause to deny a refund but, instead have offered a credit. We ca… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,024 satisfied customers
We have a credit from Scenic travel for a Cruise that was
we have a credit from Scenic travel for a Cruise that was cancelled due to covid and they are holding our Money and offering to return in 2023 if we dont book another trip with them The amount of Mone… read more
John Melis
John Melis
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Bachelor's Degree
35,024 satisfied customers
In July 2019 we booked a cruise with Phil Hoffmann Travel
In July 2019 we booked a cruise with Phil Hoffmann Travel Agency in Adelaide. … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
My sister and I booked two seats on the Ghan - Adeliade to
My sister and I booked two seats on the Ghan - Adeliade to Darwin for 2 August. … read more
John Melis
John Melis
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Bachelor's Degree
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I am trying to contact Discover Australia who made a booking
I am trying to contact Discover Australia who made a booking for my husband and I to travel on the Ghan train from Darwin to Adelaide on the 7th June 2019. I had to pay for my flights straight away an… read more
John Melis
John Melis
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Bachelor's Degree
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We booked for a holiday on The Ghan to be taken September
Hello Pearl, we booked for a holiday on The Ghan to be taken September 2019, it was booked in excess of 12 months prior to the trip. I tried to cancel it but they say they will keep the so called depo… read more
Leon
Leon
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Master's Degree
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Student Flights booked my flights, Sydney to Canada
Student Flights booked my flights, Sydney to Canada departure 27 August 2018, and returning New York to Sydney on 06 October 2018. The fair of $1933 Aus was fully paid on 05 March 2018. … read more
Leon
Leon
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Master's Degree
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I was informed 1 day before i left that the ship I was
I was informed 1 day before i left that the ship I was booked on had a propulsion problem and had no option to cancel. … read more
John Melis
John Melis
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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