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I have a computer extended warranty on an Acer laptop which
I have a computer extended warranty on an Acer laptop which my laptop has to be replaced - Harvey Norman state that they only have to replace my laptop with another which is not an Acer but a laptop w… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
We have a faulty washing machine purchased from Harvey
We have a faulty washing machine purchased from Harvey Norman and under Ariston 5 yr warranty. Aniston sent a technician to to inspect and they told us it had a cracked chassis. After 2 months we stil… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I purchased a Sumsung Z-Flip (1st Generation) mobile phone
I purchased a Sumsung Z-Flip (1st Generation) mobile phone for my partner. The Z-Filp folds in half. The screen cracked along the fold line within 12 months of purchase and was repaired at no cost to … read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
We bought 2 lounge chairs from Harvey Norman {$3029] on
We bought 2 lounge chairs from Harvey Norman {$3029] on 9/8/19. Since then they have been out and put foam in - did not work then they got taken to Melbourne for 5 weeks which made no difference. Some… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
Leon, I bought a samsung 4k tv a little over 2 years ago.
Hi Leon, I bought a samsung 4k tv a little over 2 years ago. The sound is now dropping out momentarily all the time. A technician advised me this is common with Samsung. The only way to fix is through… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I bought a Tv from Harvey Norman on the 31/10/20 and my son
I bought a Tv from Harvey Norman on the 31/10/20 and my son has had problem with the speaker. They got a technician out and he said it was a heat source but there is no heat source around the TV. I ha… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I bought a75inch sony tv 3 years ago but have only installed
I bought a75inch sony tv 3 years ago but have only installed it in August 2020 .i14th nov the screen went black, no picture. called Sony ,they sent me a proceedurev to rectify which worked but one wee… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I bought a 55' TV and sound bar just over 3 yrs ago and the
I bought a 55' TV and sound bar just over 3 yrs ago and the sound bar went off 2 weeks ago and my T V yesterday. I have rung Harvey Norman and they are saying it over its 1yr contract and I don't have… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,680 satisfied customers
We brought a gas heater from harvey norman last year this
HI we brought a gas heater from harvey norman last year this year it's been aw … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I brought a washing machine for my mother in-law from 2nds
Good afternoon I brought a washing machine for my mother in-law from 2nds world Penrith 8/9/2018 brand new costs $355.00 she phoned me last week to say a small section of the glass door broke while sh… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I have a question in regards to a consumer complaint. QLD.
I have a question in regards ***** ***** consumer complaint … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I purchased a Samsung TV in Feb. One evening I came home and
Hi, I purchased a Samsung TV in Feb. One evening I came home and turned the TV on it wasn't working - looked like a graphical smashed TV - no external marks on the TV. Samsung technician came out and … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
On 3rd December I took 2 televisions into Noosa TV and Video
On 3rd December I took 2 televisions into Noosa TV and Video Repairs in Noosaville for inspection and, if necessary, repair. After about a week they called me to inform me that they had transported th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I purchased a TV from Harvey Norman, within 24 hrs a small
Good Morning, I purchased a TV from Harvey Norman, within 24 hrs a small fault on the screen developed upon inspecting the light I touched the screen resulting and a large crack formed I was told by t… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I put money down for a order and then got a floor by Harvey
hello, I put money down for a order and then got a floor laid by Harvey Norman and then weeks later got a phone call from the older man who works at office and who came to look at the place and messur… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
31,751 satisfied customers
I brought a lounge suitee from harvey borman 3 weeks ago
hi my name is ***** ***** brought a lounge suitee from harvey borman 3 weeks ago paid 2500 for it is supposed to clip together there are 4 seats that clip together 3 do and one does not I have been in… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,680 satisfied customers
Harvey Norman has the same enquiry phone number as me,
Harvey Norman has the same enquiry phone number as me, landline. 12 months of requesting them to sort it out as I get 3+ calls a day please ring me on(###) ###-#### The number that causes the problem … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
Situation 15 MacBook Pro with retina display value A$2999
Situation 15 MacBook Pro with retina display value A$2999 purchased from Harvey Norman, Warrawong, NSW, 16 January 2015. Found to be defective by Apple store Sydney. Tuesday 30 June replacement comput… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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