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I'm a Telstra NBN customer and consultant offered me refund
I'm a Telstra NBN customer and consultant offered me refund of $4 500 for deficiency of product compared with claims made. … read more
John Melis
John Melis
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Bachelor's Degree
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I have had no internet/NBN for over a week and all I get
Good morning, I have had no internet/NBN for over a week and all I get from Telstra is requests to turn the modem on and off and tell them what lights are on. I paid an IT tech and a private telco to … read more
John Melis
John Melis
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Bachelor's Degree
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How can I save my Business telephone number when NBN cannot
How can I save my Business telephone number when NBN cannot give me a dial tone after 3 weeks and still won't divert my B Number to me mobile in listing business hrlp … read more
John Melis
John Melis
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Bachelor's Degree
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Ineed to seek to the compensation department about an
Customer: Hi. Ineed to seek to the compensation department about an interrution to my service from 19 May (ongoing) that meant I could not do my work from the 19. I had to go to and pay for a hotel wi… read more
John Melis
John Melis
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M elderly sister [85 years], of 10 Livingstone Street,
M elderly sister [85 years] , ***** ***** of***** Glengowrie, SA Tel 08 8295 8312 landline is not working. She is on high dependency for the landline because of a severe heart condition. It went off o… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
I have a big problem. My Autistic son lives in Torquay Vic
I have a big problem. My Autistic son lives in Torquay Vic and has no phone or internet. The Modem is flashing. He needs to be able to at least use the phone to contact somebody in an emergency Can you help? … read more
John Melis
John Melis
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I am representative for my cousin who has a disability. His
I am representative for my cousin who has a disability. His landline (he doesnt use internet) was switched to NBN by Telstra on 9th October, and has not worked since. I have spent many hours on the ph… read more
Leon
Leon
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Master's Degree
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Was advised by Telstra yesterday afternoon after reporting
Was advised by Telstra yesterday afternoon after reporting loss of telephone line of my mother's phone who iss 88 that there was an nbn outage in the Ashfield area, the suburb in which she lives. AS o… read more
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John Melis
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Bachelor's Degree
31,751 satisfied customers
I have had no phone - outgoing calls since Friday, and i
Hello. i have had no phone - outgoing calls since Friday, and i have been on the phone , and i have called and chatted multiple times, had to use my mobile for internet for uni and work... i was told … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
We starting a vet hospital and have been dealing with NBN
Hi, we starting a vet hospital and have been dealing with NBN for 4 months We are in a mobile phone and data black hole (no fixed wireless signal and satellite will not work for radiology data transfe… read more
Leon
Leon
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Master's Degree
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109A Fowler Rd Illawong 2234, this is not a matter of Law
My name is***** 109A Fowler Rd Illawong 2234, this is not a matter of Law but of a failure to connect us with the NBN cable running through our property but failing to connect with us in a responsible… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I am having trouble with my telephone reception, which seems
Good Afternoon,I am having trouble with my telephone reception, which seems to be getting worse. I rang Telstra last week to report it and the woman I spoke to checked and said the problem was outside… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
Mymother had had her phpone connection messed up by a
mymother had had her phpone connection messed up by a Telstra tech, and now we cant get them to come back she is 90y and has a heart condition. they said they would put her on medical connection order… read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
We operate a home office and have a business account with
We operate a home office and have a business account with Telstra. Telstra disconnected out land on 14/11 advising that NBN was to be connected. The technician advised that the system was not operatio… read more
John Melis
John Melis
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Bachelor's Degree
31,751 satisfied customers
We rang up Telstra on Sunday 26 Nov to get connected to NBN.
Hi, we rang up Telstra on Sunday 26 Nov to get connected to NBN. We have had NBN come out twice (the 2nd time they told us there was nothing for them to do). We still have no internet - Telstra tell u… read more
John Melis
John Melis
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Bachelor's Degree
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I have not had uninterrupted NBN connection since it was
I have not had uninterrupted NBN connection since it was installed circa March this year. I have made numerous calls to the NBN line in Indonesia. At times I have been without a landline or internet f… read more
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John Melis
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Bachelor's Degree
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I had trouble with my Internet connection soon after the NBN
I had trouble with my Internet connection soon after the NBN was connected, I phoned telstra and they tried to fix the problem but couldn't, they sent a technician who informed that the NBN tech had w… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,681 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
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Master's Degree
33,424 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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