Australia Law
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Answered in 5 minutes by:
11/9/2020
Legal Eagle, Lawyer
Category: Australia Law
Satisfied Customers: 90,708
Experience: Licensed to practice before state and federal court
VerifiedHello! Thanks for coming to the site. My name is ***** ***** I am an attorney ready to answer your questions with top-quality service. Just a few quick things before we get started:
I’m sorry to hear you are having these problems with your legal issue. I know that can be frustrating. However, we can get this resolved quickly;
I always go for immediate responses, but I am occasionally called away for client meetings.
Is it ok if I take a few moments to review your matter and I’ll be right with you to discuss your issue?
I'm so sorry to hear about this. So Suncorp is your insurer, correct?
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 36,951
Experience: Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts
VerifiedHi, I’m John Melis, solicitor, and I am in Australia. I want to thank you for taking the time to speak with me today. Your question means a lot to me. If I were in your position, I would feel just as you do. If I understand you correctly I suggest the following:
You can seek a resolution and claim compensation.
Issue a formal complaint in writing. Request a review on the matter.
Include a time limit of 7 to 14 days subject to your requirements for a reply.
Make sure you enclose all evidence with the correspondence.
When you draft this correspondence, use a number for each point.
Where no response is received and you have reviewed the conditions carefully on any agreement, and you are still not satisfied with the situation, you can then raise a claim in the Tribunal or Court.
I suggest you file a claim as soon as possible if the matter does not resolve.
The State Tribunal is perfect for mediating disputes. It forces the parties to come together to discuss the issues involved.
In most cases at mediation, the matter will settle.
You will be the Applicant. The other party is the Respondent.
The document you file in the tribunal is the points of claim. This correspondence needs careful preparation. I recommend you download the application first and complete the same. Then upload as required to commence the lawsuit.
Draft the complaint in a chronological order detailing the issue. I suggest that you also say what action you have taken to try and rectify the matter.
The alternative is to apply to the local court. You recover your legal fees when you run your case through the court system.
You can run your case or consider the option of using a lawyer to help.
On the tribunal (and court) website, there are help menus that you can use to assist you with the application and process.
I suggest that you make sure you have all your evidence for the case ready before your file the application.
Once you lodge your application, you will receive notice from the tribunal (or court) with the next steps to follow.
I thank you kindly for reaching out today.
I appreciate your assistance with a rating of five stars, as this helps me support the community.
If there is anything else, big or small, that I can help you with today, please let me know?
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.
