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Remedy for unsatisfactory service from Telstra. Storm
Remedy for unsatisfactory service from Telstra. Storm 24.9.20 damaged NBN, hence no landline service. Telstra replaced modem but inside home phone still not working. We both have health issues & need … read more
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Ineed to seek to the compensation department about an
Customer: Hi. Ineed to seek to the compensation department about an interrution to my service from 19 May (ongoing) that meant I could not do my work from the 19. I had to go to and pay for a hotel wi… read more
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I am a cancer patient and my husband needs a land line for
I am a cancer patient and my husband needs a land line for emergencies he does not use a mobile phone, we are in our 60s. I have 3 lines 1 at a different address with a different problem. I have been … read more
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Telstra are holding a cheque to the value of $1200/$1300
Telstra are holding a cheque to the value of $1200/$1300 which is due to me because of an over payment by me in relation to my landline which I had until April 2029. My number was 9550 9558. Telstra t… read more
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I am representative for my cousin who has a disability. His
I am representative for my cousin who has a disability. His landline (he doesnt use internet) was switched to NBN by Telstra on 9th October, and has not worked since. I have spent many hours on the ph… read more
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Leon
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Master's Degree
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I moved into a new home, in a new estate, late September. I
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I having a problem with Optus re the nbn connect and porting
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I have a complaint against Telstra for their action in
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I have had no phone - outgoing calls since Friday, and i
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Leon
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I have moved in with my mother as her carer. I transferred
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I'm hope you can point me in the right D, I hope you will be
Hi I hope you will be able to point me in the right direction. I'm trying to help my niece, to be able to get access to the services for proper home care for her Mum and Dad. She is in Sydney, and has had to resign from her jop to take care of her parents. She has been caring for them for nearly three years. My brother (her father), has Parkinson's disease, and is in the early stages of Dementia, and my sister in law has got terminal cancer. I am 73years old, live in Perth WA, and am a fulltime carer for my wife, who in June 2015, was afflicted with an aneurysm, and stroke. At that time I was prepared for the worst, however, my wife is thriving now due to the care that the system here in WA. She will never be able to cope as normal but we have a good provider here in WA, thanks to the help from Human Services, and the ACA Team. As I am not as capable as what I used to be, l thank God that we have great services here. I am not an ACAT recipient, but my wife who is level 4, and that helps me to cope with her everyday needs. … read more
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I am wondering what is the statut of limitations on
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We have had someone crash into a telegraph pole out the
We have had someone crash into a telegraph pole out the front of our house and the pole fell over, Energex and police came, Energex fixed the power but didn't put back up the pole saying it was telstr… read more
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I am having the most frustrating time with Telstra. It has
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Please see my previous conversation with Leon. In italics,
Hi, Please see my previous conversation with Leon. In italics, is a copy from a crimestoppers report that I made. They rang me back at 20:16hrs and said we don't do anything, ring the police. I rang t… read more
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I have been on workers comp since December with an eye injury.
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Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
I was diagnosed with HIV in 2005 after spending 3 years been
I was diagnosed with HIV in 2005 after spending 3 years been criticly ill and been pingponged around specialists who failed to diagnose me with a simple blood test. I nearly died and i suffer physical… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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