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Ellen. I am a Frequent Flyer member. My number is0969202. I
Hello Ellen. I am a Frequent Flyer member. My number is0969202. I have credit vouchers from Two Jetstar bookings to Bali and return for my wife and myself, from 2020. One of these vouchers is due to e… read more
Leon
Leon
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Master's Degree
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My question or complaint is against jetstar i purchased a
hi my name is june my question or complaint is against jetstar i purchased a holiday package with jetstar for flights in august, back on 15th july jetstar offered change of oflights or a voucher which… read more
John Melis
John Melis
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Bachelor's Degree
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I have requested an booking credit voucher from Jetstar for
Hello. I have requested an booking credit voucher from Jetstar for a flight from Hobart to Adelaide that trnasits Melbourne, as there are no other flights. At the time of booking Jetstar offered no ad… read more
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Back in August we booked business class airfares to
Back in August we booked business class airfares to Thailand. When our booking was cancelled I contacted Jetstar and they wouldn't give me a refund only a voucher for 6 months. I'm devastated as my hu… read more
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John Melis
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We (4of us) booked on Thai smile airlines for a trip to
We (4of us) booked on Thai smile airlines for a trip to Penang. We waited for them to cancel the flights before seeking to get a refund. They notified me on 30/3/20 at 10.11pm via email. … read more
John Melis
John Melis
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Bachelor's Degree
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Jetstar canceled our flight which was on the 7th April while
Jetstar canceled our flight which was on the 7th April while we were in Japan due to the covid 19 and australia closing its borders. We had to make a date before the 1st of April. They then canceled i… read more
John Melis
John Melis
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I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
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I'm currently in dialogue with Jetstar over a self-cancelled
Hi I'm currently in dialogue with Jetstar over a self-cancelled flight. I had a flight booked on 20/03/20 departing denpasar and arriving in sydney. The australian prime minister introduced a level 4 … read more
John Melis
John Melis
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Bachelor's Degree
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We booked flights with Jetstar to Vietnam that we're “return
Hi there, we booked flights with Jetstar to Vietnam that we're “return for free + baggage. Whilst in Vietnam we received information that travellers had to return to Australia ASAP so we contacted the… read more
John Melis
John Melis
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I had booked Jetstar flight to and fro between Sudney and
Hi, I had booked Jetstar flight to and fro between Sudney and Melbourne. … read more
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My son purchased a Scoopon voucher for a gift for my husband
my son purchased a Scoopon voucher for a gift for my husband at a restaurant in Melbourne. the expiry date on the voucher was 20 Nov 2018. we went to the restaurant last night (20 Nov) and the restaur… read more
Leon
Leon
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Master's Degree
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I had to cancel four flights with qantas and was advised I
I had to cancel four flights with qantas and was advised I get get a refund (less fees) or a voucher. The cancellation was due to ill health. … read more
Leon
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When you cancel a booking with Jetstar can they withhold the
When you cancel a booking with Jetstar can they withhold the portion of your fare that is in airport taxes ? They seem to think that they can get away with it ... must add up to thousands a year. Rega… read more
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My flight with Jetstar to Bali was cancelled by the airline
my flight with Jetstar to Bali was cancelled by the airline due to the Volcano eruption. Jetstar insisted on proving my refund as a six months voucher and this has to be used with one booking with no … read more
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John Melis
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Am I entitled to a refund on airline ticket bookings, as we
Am I entitled to a refund on airline ticket bookings, as we are unable to travel for a serious medical reason.… read more
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i have booked some flights with Jetstar over the internet for
i have booked some flights with Jetstar over the internet for November 24 - Adel - Melb, Melb - Hobart and return. Our travel companions' parents have been involved in a car accident and need care so … read more
Sean
Sean
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Bachelor of Law with First Class Honours
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My issue is with Jetstar...briefly, earlier this year i booked
My issue is with Jetstar...briefly, earlier this year i booked three return fllights Adelaide to Cairns for myself, my wife and our daughter (part of our daughter's 21st b'day present) to travel end o… read more
RJBLAW
RJBLAW
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Hi I purchased a holiday product from the holiday club in QLD
Hi I purchased a holiday product from the holiday club in QLD they promised me many things. I bought into it and paid on a loan $16,500 from the same company with an annual fee of $700. I found out af… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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