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Purchased leather lounge from Nick Scali. Lounge faulty.
Purchased leather lounge from Nick Scali. Lounge faulty. After much discussion they decided it was faulty. Didn't want the same lounge so went with a different. Difference in price $500. Waited months… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
We recently bought an outdoor lounge suite from Harvey
We recently bought an outdoor lounge suite from Harvey Norman. Whilst it's not next to our pool our grandkids sat on it in towels after they had a swim. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
We bought 2 lounge chairs from Harvey Norman {$3029] on
We bought 2 lounge chairs from Harvey Norman {$3029] on 9/8/19. Since then they have been out and put foam in - did not work then they got taken to Melbourne for 5 weeks which made no difference. Some… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
How are you. I bought 4K tv from Harvey Norman about 18
I bought 4K tv from Harvey Norman about 18 months ago and it cost me $1700 and I got extended Waranty product care cost me $250 do last week my young kids he's 5 years old and he got autism hit the tv screen I'll be honest the screen didn't brake or crack but the pixel burned there are lots of lines on screen so I called Harvey Norman customer support and I told exactly what happened so they said if they send me a technician to check the tv and the tv was physically damaged I have to pay extra for the technician and I asked how much cost for inspection they said don't know so please help I spend $2000 on tv didn't lasted 2 years … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
My mother bought a laptop years ago from Harvey Norman for
Hello, my mother bought a laptop years ago from Harvey Norman for over a thousand dollars. THe laptop clearly does not perform and the retailer says there is no fault with it and refuses to give a ref… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I bought a 55' TV and sound bar just over 3 yrs ago and the
I bought a 55' TV and sound bar just over 3 yrs ago and the sound bar went off 2 weeks ago and my T V yesterday. I have rung Harvey Norman and they are saying it over its 1yr contract and I don't have… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
We brought a gas heater from harvey norman last year this
HI we brought a gas heater from harvey norman last year this year it's been aw … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I bought aa Electric Reclining lounge from Harvey Norman on
I bought aa Electric Reclining lounge from Harvey Norman on 23/4/19. Over a month ago the recliner got stuck in reclined position. After about 3 weeks the motor was replaced,. It now reclines but makes a loud cracking noise and jolts when reclined. I went back to Harvey Norman and stated that there is a fault and would like a replacement. They refused and am still waiting for a repairman to come and have a look as to what the fault is. What are my legal rights? … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I have a complaint to make about Harvey Norman (Princes
Hi, my name is ***** ***** I have a complaint to make about Harvey Norman (Princes Hwy/Westall Road). It is regarding a couch my husband and I bought (14/5/16) with a 5 year warranty. It was the last … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I purchased two mattress's at the start of the year and use
Hi I purchased two mattress's at the start of the year and use them as a double bed. For some reason one of the mattress has increase in height or the other decrease I am not sure what's happened. I c… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
In Dec 2015 we ordered a electric 2 seater recliners for
Hello in Dec 2015 we ordered a electric 2 seater recliners for $2334.00 & had to wait for Delivery on the 3/5/2016 I emailed Harvey Norman a photos of discolouration on different panels which they cam… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
We bought a lounge suite and single chair. The chair is 2
Hi, We bought a lounge suite and single chair. The chair is 2 yrs old this month, the suite 3 yrs. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I'm hoping you can help? i purchased a very expensive 2
hi pearl I'm hoping you can help? i purchased a very expensive 2 seater reclining lounge suite that was only just over 6 months old , the bottom seat and the back rest that recline have slumped and th… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I brought a leather lounge neary 10 years ago the on the
i brought a leather lounge neary 10 years ago the on the store order it states 10 year warranty now the 2 arm chairs are peerling i sent a claim form in with 4 photos the store has rang me to day and … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,648 satisfied customers
I brought a lounge suitee from harvey borman 3 weeks ago
hi my name is ***** ***** brought a lounge suitee from harvey borman 3 weeks ago paid 2500 for it is supposed to clip together there are 4 seats that clip together 3 do and one does not I have been in… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,663 satisfied customers
Harvey Norman has the same enquiry phone number as me,
Harvey Norman has the same enquiry phone number as me, landline. 12 months of requesting them to sort it out as I get 3+ calls a day please ring me on(###) ###-#### The number that causes the problem … read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I signed an agreement to Flexirent on Sunday and now wishing
I signed an agreement to Flexirent on Sunday and now wishing to cancel contract as not happy with their terms and conditions and the fact that they didn't dislose all fees,commissions and Insurance bu… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
My Wife and I bought a leather lounge suit from Harvey Norman
My Wife and I bought a leather lounge suit from Harvey Norman in 2005, about six months after we bought it there appeared tiny holes in one arm piece. We had moved to Darwin from Bendigo victoria and … read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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