As in my previous e-mail, I havent Been able to resolve the…

Hi, I’m John, solicitor, and reviewing your post, and may need to ask a few questions a long the way to assist you.

Concerning your important matter, Telstra support can be reached on the following number

13 22 00

The alternative to this is to utilise the Telstra support online chat system on Telstra's website.

Please use the following link:

https://www.telstra.com.au/support/category/broadband

Concerning your important matter that you have spoken to a representative in India, I am concerned that it is possible by speaking to a representative in another country who hasn't been verified is a Telstra employee through the Telstra numbers all the Telstra website, your sister may have been scammed hacked ,.

I therefore you consider the following steps below. As a precautionary measure for your personal information.

You are recommended to format your computer as well, and if you are not sure you can request computer services and they will explain how to do so.

The reason why you should reformat your computer is just in case there is a hidden virus in your computer that is tracking your key clicks and other data and sending it to parties who may commit crimes against you at a later date.

Many online crimes occur over a long period of time by a party watching your actions through the computer. This is how they steel information for bank accounts etc..

So in summary:

[1] Change bank account password *****

[2] cancel credit cards and get new ones.

[3] Reformat computer.

[4] Contact ACORN

https://www.acorn.gov.au

Would you like to consider this option…

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You have a legal right to protect your interests in this important situation.

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