Australia Law

Have Australian law questions? Ask a lawyer now.

Connect one-on-one with {0} who will answer your question

Related Australia Law Questions
What to do to my update my credit check credibility.
what to do to my update my credit check credibility … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,824 satisfied customers
My son is disabled, and I have EPOA. is being billed for
My name is***** son is disabled, and I have EPOA.Peter is being billed for both Cable and NBN services to his home. I spoke with John Melismas on Saturday regarding this issue. On further questioning … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,824 satisfied customers
I have a debt with Optus that is overdue. I got into a 24
Hey! So I have a debt with Optus that is long overdue. I got into a 24 month contract with them in 2016 but had problems paying my bill in the last 3 months of my contract. They kept charging me over … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,683 satisfied customers
Just need advice. I recently travelled to PNG for my
I recently travelled to PNG for my brothers funeral. Dec 18th , on the 19th I called Optus to activate a travel pack plan for 14 days on the phone I called them with. Somehow they activated the plan on my other phone that I left here in Brisbane. In 2 weeks my bill went up to $750, but while there in PNG , I was unable to connect to the internet. Just text and phone calls. When I got back I called Optus and found that they were at fault. This was Friday last week. They said they'll fix my service but still haven't. I told them I needed to keep in touch with my brothers children because they just lost their father. Without the international calls I cannot contact my brothers children to see how they are. … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I have been trying to get Optus to rectify a problem since
Hello, I have been trying to get Optus to rectify a problem since November. After online chats and phone calls there are still problems. I changed to another plan which was cheaper and they are still … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I received letter from OPTUS about paying money. Qld. Your
I ordered optus internet service but they could not connect internet. so I cancelled it. I express it many times… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I've had my mobile account with optus cancelled on their end
Hi, I've had my mobile account with optus cancelled on their end even through attempts of communication in setting up a payment plan for an outstanding amount from July I was involved in a legal situa… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
35,824 satisfied customers
I use to have broadband with Optus for over eight years and
I use to have broadband with Optus for over eight years and I decided to shut the account on the 2nd of may but yesterday I called them to see if I can back pay them for the 6 days and reconnect with out a connection fee and continue my plan they said they cant due to it being cancelled i explained that it has only been five days since i cancelled them and I am no longer moving but they said they cant help me and i have to pay a set up fee again of over $200 … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
My mother is 87 and no longer capable of dealing with the
Hi my mother is 87 and no longer capable of dealing with the internet. Her service provide, OPTUS, is refusing to give her a landline only, but is forcing her to keep the internet and pay for it. Is t… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
Since Wednesday 14th March I have been trying to contact
Since Wednesday 14th March I have been trying to contact Optus. Five times over the period of an hour I was cut off without getting to speak to anyone or having my questions answered by the automated … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
I have been an Optus user for both my phone and mobile data,
Hi Pearl.I have been an Optus user for both my phone and mobile data, for my computer, for more than eight years on a plan. My data download was 1GB and 4Gb for my phone and mobile data respectively. … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
Telstra disconnected my land line phone and allocated it to
Telstra disconnected my land line phone and allocated it to some one else without notifying me of their intentions, this lost me my internet connection. … read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
Optus long distance changed my plan yes fusion $79 on the
Optus long distance changed my plan 'yes' fusion $79 on the 6th August to 'yes fusion $79.00. This was all done over the phone over the phone. The new plan was called'yes'Fusion $79.00 and specified a… read more
Leon
Leon
Solicitor
Master's Degree
52,712 satisfied customers
In July last year I received a call from Optus (my mobile &
In July last year I received a call from Optus (my mobile & Internet provider) with the offer to trial their wireless Internet service for three months, which I agreed to. They sent me the welcome pac… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

John Melis

John Melis

Lawyer

35,824 satisfied customers

Family Law, Commercial Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

Leon

Leon

Solicitor

52,712 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

7,683 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

Patrick H.

Patrick H.

Lawyer

5,422 satisfied customers

Dip Law LPAB - Sydney based lawyer

James D. Ford

James D. Ford

Solicitor

1,600 satisfied customers

Lawyer | Founder & CEO at Blue Ocean Law Group

< Previous | Next >

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

Show MoreShow Less

Ask Your Question

x