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I would like to have your advice on a flight re-booking
Hi, I would like to have your advice on a flight re-booking issue. Without any communication, we have been re-booked from a 5hour trip onto a 41 hour trip. Can you please advise what my rights are? Th… read more
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Cancelled my flights due to covid 30th April booked through
Cancelled my flights due to covid 30th April booked through My Trip but cancelled with Qantas due to not being able to contact My Trip. Flight was scheduled 2nd May and return 26thMay. Qantas gave me … read more
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I canceled a flight with Qantas in 2021 due to Covid and
I canceled a flight with Qantas in 2021 due to Covid and Western Australia border closures, l got a credit voucher for $570.06(NZD). I have rung Qantas to ask for a full refund and they say I signed t… read more
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I would like to lodge a complaint about the unprofessional
I would like to lodge a complaint about the unprofessional conduct of the Webjet travel company. I used Webjet to book 2 international flights between Perth and Istanbul with Turkish Airlines for trav… read more
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I spoke to. I have a flight booked on April 14 to Jakarta. I
I have a flight booked on April 14 to Jakarta. I received information from the consulate of Indonesia in Melbourne that they were very confident we would have these on arrival in Jakarta by that stage. Bali has have visaon arrival for almost 2 weeks now. unfortunately I went through a disreputable travel agent called go to gate who I cannot contact. Hopefully, eveerything will be fine, but in the worst case can I get my ticket refunded … read more
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My ticket number that I booked some years back through my
my ticket number that I booked some years back through my travel agent(who incidentally is not operational anymore) needs to be revised to 2023. I have a package with CHIMU and need to be in Santiago … read more
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I am trying to get a refund - Airline booking maCoolangatta
I am trying to get a refund - Airline booking maCoolangatta – Gold coast to Canberra Dear eDreams, I have contacted you on numerous occasions cde with eDream - flight booking Canberra to Margaret and … read more
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We live in NSW, and secured #2 rail travel tickets via 20%
We live in NSW, and secured #2 rail travel tickets via 20% deposit $1200 to undertake an Indian-Pacific train journey from Sydney to Perth) via a Travel Agent Holidays of Australia (registered in SA) … read more
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We have a Amsterdam - Budapest cruise booked for 15 May 2023
We have a Amsterdam - Budapest cruise booked for 15 May 2023 with travel Hotspot meant to travel originally 8 April 2020. We have paid the full amount of $13,198. When COVID arrived they cancelled our… read more
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I am seeking information on a processed refund for flights
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My Fiancé and myself had flights booked this time last year
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Flight credit to be used by 27th Jan2021, can this time be
Flight credit to be used by 27th Jan2021, can this time be extended. … read more
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I have a flight booking that I cancelled with eDreams ref
I have a flight booking that I cancelled with eDreams ref(###) ###-#### you advised you had received my cancellation, you also advised you had contacted Qantas, I am trying to receive a refund from eD… read more
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I don't know if you can offer any advice. I booked a holiday
I booked a holiday to Scandinavia through Trafalgar Tours (Aust) Pty Ltd. The tour and airfares were subseqently cancelled due to Covid-19. Trafalgar tours have organised a credit for their Trafalgar tour in Scandinavia but there has been no response from Trafalgar regarding the return airfares. I was encouraged to book my flights (Thai Airways) Perth-Scandinavia-Perth through Trafalgar in case the tour was rescheduled and it would be easier for both tour/flights to be moved to another departure date. Thai Airways have advised that any discussion regarding a credit or rebooking the flights must be done through Trafalgar Tours. However, in two months I have had no response to emails and two phone calls. I am dealing with the Sydney office of Trafalgar tours. Thai Airways will not enter discussions with customers who booked flights through a travel agent. The flights were due to start 1 June 2020 and still no confirmation from Trafalgar Tours. What can I do? I live in Perth … read more
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We booked and paid for an European river cruise for July
We booked and paid for an European river cruise for July this year and due to the Coronavirus the cruise was cancelled. We pald A P T river cruises $13000 for this holiday and we asked for a refund. W… read more
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We bought a non refundable business class ticket last
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my name is ***** ***** have a flights booked 30may
hi my name is ***** ***** have a flights booked for the 30may one with scoot to Singapore then from may 31st with air asia to Phuket then to ho chi minh then to kuala lumpur and then back home to gold… read more
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I am booked on a flight with 3 others from Brisbane to New
I am booked on a flight with 3 others from Brisbane to New York with Air Pacific Airlines via Nadi. We were suppose to depart Brisbane 11.30am 14th of October. We now have been informed that the new d… read more
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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