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I am trying to arrange for a full refund of fares paid to
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I don't know if you can offer any advice. I booked a holiday
I booked a holiday to Scandinavia through Trafalgar Tours (Aust) Pty Ltd. The tour and airfares were subseqently cancelled due to Covid-19. Trafalgar tours have organised a credit for their Trafalgar tour in Scandinavia but there has been no response from Trafalgar regarding the return airfares. I was encouraged to book my flights (Thai Airways) Perth-Scandinavia-Perth through Trafalgar in case the tour was rescheduled and it would be easier for both tour/flights to be moved to another departure date. Thai Airways have advised that any discussion regarding a credit or rebooking the flights must be done through Trafalgar Tours. However, in two months I have had no response to emails and two phone calls. I am dealing with the Sydney office of Trafalgar tours. Thai Airways will not enter discussions with customers who booked flights through a travel agent. The flights were due to start 1 June 2020 and still no confirmation from Trafalgar Tours. What can I do? I live in Perth … read more
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Pearl.. I was due to fly out of Melbourne on a round the
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I booked airline tickets through Wotif back in June. sorry
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The reason for my message is regarding airline refund
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We booked a holiday in March with Flight centre, to travel
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I am trying to help a new Australian from Iran to make a
I am trying to help a new Australian from Iran to make a claim on Etihad Airways and also on Emirates Airways because of a situation where Etihad changed their direct route Melbourne to Teheran and is… read more
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Student Flights booked my flights, Sydney to Canada
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My wife and I have planned a holiday to the East Coast and
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I am booked on a flight with 3 others from Brisbane to New
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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