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Basically I was on a plan with Telstra - and didn't pay my
Hey... so basically I was on a plan with Telstra - and didn't pay my bill in December last year. They then cut off my service and issued a late fee. I thought that without the service, I wouldn't be c… read more
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John Melis
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I've been renting a phone of rent4keeps and I'm paying for
Hi good morning I've been renting a phone of rent4keeps and I'm paying for the best insurance coverage for it and the screen got cracked 6weeks ago I've called and emailed over and over and no one is … read more
John Melis
John Melis
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I am with Telstra and I have swap assure on my plan. Telstra
Hi I am with Telstra and I have swap assure on my plan. Telstra doesn't do the plan I am currently on anymore. My partner damaged his phone which is on that plan and to get a new one has to go onto an… read more
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Someone had stole my identity and keep on buying product and
Someone had stole my identity and keep on buying product and the vodafone and police both are not helping me what should i do … read more
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I entered a Quizzline quizz, answered 29 out of 30 questions
Hi Pearl, I entered a Quizzline quizz, answered 29 out of 30 questions & on the last question the call was disconnected from there end. now telstra have sent me a bill for $101.44 I have called there … read more
Leon
Leon
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Master's Degree
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Telstra over charging and rude behaviour. I'm a old lady and
I'm a old lady and I find it hard to understand modern technology so I have gone to the Telstra shop a lot a couple of times Telstra would not help me because l didn't have my drivers license to show them but I did have my iPad and Telstra bill. When l had a bill query Telstra would say it has nothing to do with us ring billing which could take me from 1hr on the phone the staff at Telstra convinced me to pay and join their platinum club so when I had a query there would be no charge Just recently I signed up for a new I pad and pencil my internet provider is Telstra I wanted unlimited data but the bill was so high l Again went to Telstra l could only reduce my bill $15 and I can't go to Optus because l am locked in for 2 years Now I was bill … read more
John Melis
John Melis
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I have been dealing with a telstra fraud issue for the past
I have been dealing with a telstra fraud issue for the past month and i don't seem to be able to resolve the issue and it is stressing me greatly, Someone opened a second account joined to my account … read more
Leon
Leon
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Master's Degree
32,596 satisfied customers
I am based in Sydney. I applied for a job online once. The
Hi, I am based in Sydney. I applied for a job online once. The job description said,'I had to collect various packages at AusPost and then send it to the quoted address'. I sent through all my details… read more
Leon
Leon
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Master's Degree
32,596 satisfied customers
A couple of months ago I was chatting with a friend in
Hello. My name is***** couple of months ago I was chatting with a friend in America and he told me he was gonna send me some cell phones and someone from here was gonna pick it up. I don't speak to th… read more
John Melis
John Melis
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I recently cheated my credit history on credit score and a
hi I recently cheated my credit history on credit score and a bill came up from Telstra that I've never heard of so I contacted Telstra and apparently it's from 2013 iv never received a bill for this and now they want the money $2135 apparently it's for an old email address they have the ring license number on the account, it's not my account, what can I do. My name isShane Chilcott(###) ###-####***@******.*** … read more
Leon
Leon
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I am currently looking at buying a home and am 67 years of
I am currently looking at buying a home and am 67 years of age. Upon joining up with Veda just recently my credit sscore was 805%. Telstra through a Debt Collection Agency appointed ACM Group whom have listed me on my CRA For an account I have never had with Telstra. Can you please assist me with this matter. My name is***** DOB 20/06/1951. Do you need a copy of my Veda Report? My very kind regards Irene. Mobile(###) ###-####email***@******.*** Thank you. … read more
Leon
Leon
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I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
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Master's Degree
32,596 satisfied customers
Kyaw, I need to ask abut the fraud? My ex girlfriend who is
My ex girlfriend who is currently moved to Sydney. Before she moved she used my signature without my authority she made Optus phone with my name, and Telstra with my name. Now both parties have billed sent to debt collectors with my name, address on it … read more
Leon
Leon
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I was taken to cranboure police station on cup day last
I was taken to cranboure police station on cup day last year. I had been questioned about a large amount of money that was out into my bank account. I had been caught in a money laundering scam. I gav… read more
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We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
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John Melis
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I have just recently changed from Telstra NBN to Optus NBN
I have just recently changed from Telstra NBN to Optus NBN with a phone line, since it has been repeatedly adverised that everything is going to be turned off. I did this from the Optus store they gav… read more
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All this is in relation to applying for Telstra Super RetireAccess,
All this is in relation to applying for Telstra Super RetireAccess, using their online form at www.telstrasuper.com.au. Think I have completed the form well enough. Then went to local Chemist to get m… read more
Leon
Leon
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I have been getting harrassed by a credit card company. When
I have been getting harrassed by a credit card company. When my account is overdue I am getting up to 20 calls a day from them. Also, they are using a company mobile number that is not in my name, it … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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