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I have serious problems with optus allowing my sims to be
I have serious problems with optus allowing my sims to be hijacked in 13 days multiple times. They said they have started investigation. Ihave reported to cybercrime site. My new personal number is(##… read more
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On 18 May I attended Optus Port Macquarie store to have 2
On 18 May I attended Optus Port Macquarie store to have 2 mobiles switched from Telstra to Optus. Only one number has switched with mine still under Telstra with no opportunity to receive calls or tex… read more
John Melis
John Melis
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I had a contract phone with Optus. I called telestra to get
I had a contract phone with Optus. I called telestra to get them to help me to activate a SIM card when I was working on a island in Torres strait. The telstra person ported my Optus number to Telstra… read more
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My husband and I changed service providers on our mobile
My husband and I changed service providers on our mobile phones 3 weeks ago from Telstra to Optus. We received the new Sim cards for both phones promptly but have been unable to get them connected. Op… read more
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My husband and I changed service providers on our mobile
Second opinion] My husband and I changed service providers on our mobile phones 3 weeks ago from Telstra to Optus. We received the new Sim cards for both phones promptly but have been unable to get th… read more
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Leon
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Iam having issues with telstra eversince they switced me
Iam having issues with telstra eversince they switced me over to the nbn the TV will not connect to the internet.Ihave had telstra check the moem etc they say it is not a telstra issue this cost $135.… read more
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I having a problem with Optus re the nbn connect and porting
I having a problem with Optus re the nbn connect and porting my number from TELSTRA I First applied in July Optus cancelled it. Without informing me. Ithem went back to yh I'm August and restarted the… read more
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
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In the past 2 weeks I have received 41 calls on my fixed
In the past 2 weeks I have received 41 calls on my fixed from a variety of Sydney numbers (02) They have left messages saying my NBN will be cut of unless I press 1 on my phone. I have kept the five numbers from which they originate. Can you help me stop these calls PLEASE! … read more
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Bachelor's Degree
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I have had a phone plan with Vodafone for yrs. My son was on
Hi. I have had a phone plan with Vodafone for yrs. My son was on it too but not named. I wasnt happy at the time so moved to another provider. Have been with them coming up 2 yrs. My son and l went to… read more
Leon
Leon
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I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
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I have purchased a Samsung J518 (2016) twin sim mobile from
I have purchased a Samsung J518 (2016) twin sim mobile from Kogan. TheKogan information advises that it is a 4G Twin SIM phone but when I received it the phone only operates with one SIM on 4G and the… read more
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How can my daughter stop Veda from wrongly identifying her
How can my daughter stop Veda from wrongly identifying her as having outstanding debts when the person at fault is a male living in SA, my daughter lives in Yass NSW. This has happened twice in the la… read more
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Renew a 2 year phone contract with Vodafone after being assured
Renew a 2 year phone contract with Vodafone after being assured that the problem of not being able to text or call Argentina was probably due to the old network my previous phone had and with the new … read more
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Good morning. In a nut shell, here is my problem; I purchased
Good morning. In a nut shell, here is my problem; I purchased an Optus Prepaid mobile phone in Fed 2010 for my son. This number/account was in my name, and I produced the relevent and required identif… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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Hi, I have been trying to have the Sim card on my iPad swapped
Hi, I have been trying to have the Sim card on my iPad swapped for about 4 months now as the original that I got on purchase of the device is frequently dropping out. I have been to four different sho… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

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