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I guess I am one of many asking the same questions. I
Hi I guess I am one of many asking the same questions. I received an email overnight from Tripadeal saying they had cancelled the trip due to leave on April 15 due to the current situation. They will … read more
John Melis
John Melis
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Bachelor's Degree
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I have been calling Expedia for days and also have sen
I have been calling Expedia for days and also have sen emails which are no reply email addresses. On 9th March I made a booking for 04th Sept 2020 with free cancellation up to 02 Sept 2020. After maki… read more
John Melis
John Melis
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Bachelor's Degree
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Our wedding has been cancelled due to the 100 person non
our wedding has been cancelled due to the 100 person non essential gathering ban. Our reception are not prepared to refund us any money and we stand to lose $10,000 for an event that legally cannot ta… read more
Leon
Leon
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Master's Degree
32,215 satisfied customers
Is this US law or International? Norway and Australia online
I signed a buyers agency agreement then felt after a few days I was doing all the work and not getting much back, so I cancelled and asked for a refund and he withheld $500 from the $2899 fee. I've done some preliminary online searching of my state (NSW) laws in Australia and the NSW Fair Trading, and Real Estate agency laws and its not 100% clear but there does seem to be a cooling off period that I'm entitled too and the day whether 5 or 14 and the fact that it was signed in my home, ie internet transaction and not in his office, infers that I'm entitled to a full refund. That's not even bringing into it that I cancelled because he was not living up to his part of the deal in finding and researching ppty's for me. I was sending him all my researched ppty's that I'd done and he spent days just feeding me back what I'd already given him by putting them into a spreadsheet, but nothing new that I didn't already know....which is my reason for cancelling because after just 3 or 4 days I realised this was a waste of time and money, So I think I'm within the cooling off period but there are many variations of the same law...so its a grey area and needing advice before contacting him, ps his dad's a lawyer, but that doesn't intimidate me at all...I worked in law too, albeit as a legal secretary but still, I know my rights … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I have experienced ongoing issues with a supplier that
Second opinion] I have experienced ongoing issues with a supplier that commercially fitted a door handle but the door handles have proven to be faulty continuously. I have had to replace these handles… read more
Leon
Leon
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Master's Degree
32,215 satisfied customers
I have been refused a refund on a drill sharpener that is
I have been refused a refund on a drill sharpener that is not up to standard … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
My son purchased a Scoopon voucher for a gift for my husband
my son purchased a Scoopon voucher for a gift for my husband at a restaurant in Melbourne. the expiry date on the voucher was 20 Nov 2018. we went to the restaurant last night (20 Nov) and the restaur… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Leon I hope this finds you well. I have a customer who
Hi Leon I hope this finds you well. I have a customer who placed an order to purchase an ironer and has paid a 30% deposit down on it. These irtoners get manufactured in China once the deposit is rece… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I recently made a purchase online for bathroom goods. Since
Good morning, I recently made a purchase online for bathroom goods. Since the store is only about an hour and a half away from my place, I assumed that the products that I have ordered would be delive… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
7,258 satisfied customers
First of all, my apologies for the length of my question.
First of all, my apologies for the length of my question. You may want to put the kettle on and settle into a comfortable seat before continuing. I recently purchased a Kogan Atlas Mini PC via the Kog… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Question about Australian Consumer law - wondering if we may
Question about Australian Consumer law - wondering if we may have any leg to stand on in respect to cancelling an order after a deposit was paid. Please note we haven't signed anything and the item or… read more
John Melis
John Melis
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Bachelor's Degree
15,153 satisfied customers
We engaged a transfer service to take us to the airport. The
We engaged a transfer service to take us to the airport. The vehicle did not arrive and the proprietor is refusing a refund despite emails and texts from him acknowledging their mistake and telling us… read more
John Melis
John Melis
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Bachelor's Degree
15,153 satisfied customers
From Melbourne and while I was in Bali recently, I signed up
I am Bala from Melbourne and while I was in Bali recently, I signed up a time share agreement with Karma Group and have paid initial 25% and the rest I need to pay by 5 Oct. On reading and researching various items on the net, I have my second thoughts and would like to get the refund of the deposit and also not go ahead with the membership. I see that the company is registered in Singapore and I also see from one of your comments in your website, the company cannot sue anyone in Australia . Would you please clarify ? … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I have an internet purchase issue with a seller, I'm
I reported to PayPal about the payment after attempting to contact the seller with no success … read more
Leon
Leon
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Master's Degree
32,215 satisfied customers
The company has cancel the contract but will not return my
The company has cancel the contract but will not return my $5000 deposit as the company said it is there fine print. My concern is I was told by the company employee that refunds have been returned to… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I bought an investment product online and I am not satisfied
I bought an investment product online and I am not satisfied with the results and I entitled to a refund from this company according to regulations with ACCC?… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Vendors cancels a sale of their property. A vendor signs a
Vendors cancels a sale of their property. A vendor signs a sale of land contract and then decided not to proceed and via her convayancer cancel the contract. is the agent entitled to a commission? in … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Hi, My husband was smoothed talked into singing a contract
Hi, My husband was smoothed talked into singing a contract with a medical firm over the phone. He decided he no longer wanted their services and asked to cancel the contract the next day. They are ref… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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