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TELSTRA The mobile number listed in your email of today does
TELSTRA The mobile number listed in your email of today does not belong to me. Number mobile mentioned as mine isI also was charged $15 on my recent Telstra bill ( issued 17 March) for this mobile(###… read more
Leon
Leon
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Master's Degree
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I bought a phone from Coles and paid cash and I rang Telstra
Hi I bought a phone from Coles and paid cash and I rang Telstra to get a number which the lady did but when my monthly account it was for $519. 00 which I paid but I queried the bill as to why it was … read more
John Melis
John Melis
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I used my friends phone Loretta -Durant Optus 07 41889601 to
Hi Deborah, my name is***** & I used my friends phone Loretta Cooper-Durant Optus 07 41889601 to enter a Quizzline contest, after answering 29 of the 30 questions correctly just before the last questi… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I have received a phone account of 329 $ and queried it as
Hi I have received a phone account of 329 $ and queried it as never received one of this amount and I was away in Jindabyne and the one day of 2 + g b plus smaller amounts on other days they tell me m… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I am trying to contact noble partners pty ltd of Hurstville
I am trying to contact noble partners pty ltd of Hurstville tel 97723224 to lift a caveat on my daughters certificate of title. I have sent them 2 e mails & tried to ring them but they will not answer… read more
John Melis
John Melis
Lawyer
14,939 satisfied customers
Over charging on telstra bill. Tas. Addressed the query by
Hi. JA: Hi. How can I help? Customer: Hi. Over charging on telstra bill. JA: What state/territory is this in? It matters because laws vary by location. Customer: Tas JA: What steps have been taken so … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I have had an account with Telstra for over 27 years for
I have had an account with Telstra for over 27 years for many years now I have been paying $110.00 per fortnight and it had become time foe a new plan. I stipulated that my limit was $110 per fortnigh… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Being overcharged on my phone bill when we agreed a contract
Being overcharged on my phone bill when we agreed a contract of $169 a mnth. Last mnths bill was $320 which I paid Telstra said it was wrong and I would get a credit for $260.00 which I have not recei… read more
John Melis
John Melis
Lawyer
14,939 satisfied customers
WE HAVE AN MOBILE PHONE ACCOUNT WITH Telstra AND OVER THE
WE HAVE AN MOBILE PHONE ACCOUNT WITH Telstra AND OVER THE PAST 12 MONTHS WE HAVE BEEN RECEIVING PHONE BILLS FOR $1000.0 AND UP WE HAVE BEEN INTO THE BUSINESS CENTER AT MOOROOLBARK AND HAVE SPENT QUIET A NUMBER OF HOURS TO COME TO A RESOLUTION AS WE HAVE 3 PHONES AND THEY KEEP INFORMING US TO HAVE EXTRA DATA WE NEEDED TO TAKE IPADS TO WE COULD HAVE EXTRA DATA WE HAVE TRIED TAKING THESE BACK AS WE ARE PAYING TO MUCH FOR OUR MOBILES KIND REGARDS … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I travelled overseas in Dec and before I left I went to
I travelled overseas in Dec and before I left I went to Telstra to update my phone plan and talk about using my mini ipad overseas. Seemed quite helpful and insured me that all was fine up to date and… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Telstra have been harassing me for an outstanding account.
Good afternoon Pearl. Telstra have been harassing me for an outstanding account. My provider rang them and finalised everything, I got a $41.88 refund on the 6/9/17. Since then I have received phone c… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
I purchased a portable wifi after getting rid of my nbn and
I purchased a portable wifi after getting rid of my nbn and land linetelstra billed me for the period 9th June to 6 July $42 on the same bill the charge me $45 for the period 7th July to 6th august, n… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my e
Hi Leon, I had a Telstra mobile account set up around June 2011. At this time I left my employment and my employer asked if I wanted to retain the mobile number to which I replied yes. When I was over… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
I have a question re telstra overcharging a mobile internet
I have a question re telstra overcharging a mobile internet bill. I joined my mother to the service on 19th July on a 4GB plan. Almost immediately she received an email saying she had used 85% of her … read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
Dear Lawyer I need advice. I recently (2 months ago) left
Dear Lawyer I need advice. I recently (2 months ago) left my previous employment and decided to take the work mobile number with me. Worked with Telstra to enable me to keep the mobile phone number. T… read more
Leon
Leon
Solicitor
Master's Degree
32,215 satisfied customers
In July of this year I change my business phone, internet
dear sir/madam In July of this year I change my business phone, internet and fax numbers with telstra. the new plan I sing for is for $80 dollars a months, but since then I'm keep paying more than dou… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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